While you are abroad

The staff at your host university's exchange office are equipped to support your throughout your exchange with any inquiries or issues related to your stay. For any additional assistance, please feel free to contact your Go Global advisor.

While you're away, you may want to:

  • Start your Transfer Credit Process
  • Extending or shortening your stay
  • Register for UBC courses while abroad (don't forget to pay your registration deposit and register for courses for your return term at UBC. You will receive a reminder email with information on your registration date.)
  • Remain eligible for UBC awards (students enrolled in an exchange program can be eligible for scholarships in their upcoming period of study. 

Change the length of your stay

Extending your exchange

Some students scheduled to go on exchange for one term find that one term just isn't enough. By the time they start to develop a routine and feel like they fit in, the semester is almost over!

If your exchange agreement permits, you may be able to extend your exchange. You need to contact your Go Global advisor first and ask for permission. If there is space for extension in your agreement, your Go Global advisor will contact your host university and see if your request can be accommodated.

If your extension is approved, you'll need to:

  • Extend your health insurance coverage. Are you able to extend your health insurance from outside of Canada?
  • Extend your student visa.
  • Discuss the courses you want to take during your second term with your UBC program advisor.
  • Un-register for your UBC courses and register for courses at your host university.
  • If you are on student loans, notify Student Financial Assistance & Awards that your student status has changed.
  • Make appropriate housing arrangements and cancel any housing arrangements you may have made at UBC.
  • Meet with the staff at your host university's exchange office to ensure that you have met all your host university's requirements. 
  • Shortening your exchange

If you intend to shorten your exchange from two semesters to one, you MUST notify your Go Global advisor as soon as possible. Your advisor will inform your host university.

If you are reducing your exchange from two semesters to one, you will need to take care of the following:

  • Change the status of your health insurance coverage. Can you cancel your travel insurance and get a refund?
  • Discuss the courses you want to take at UBC with your UBC program advisor. Courses may already be filling up, so be sure to register as soon as you know that you will be returning.
  • De-register from courses at your host university.
  • If you are on student loans, notify Student Financial Assistance & Awards that your student status has changed.
  • Make appropriate housing arrangements and cancel any arrangements you made in your host country.

Withdrawing from your exchange

You may determine that you will be unable to complete your exchange to your partner university. If you are unsure about continuing with your exchange, come speak with a Go Global advisor during drop in hours.

Speaking to an advisor can assist you in identifying further resources and assessing your options regarding the possibilities of having an international experience as part of your degree.  We highly recommend you speak to an advisor if you are considering withdrawing from the program.

If you need to withdraw from your exchange, there are steps that you can undertake to start the process.

  • Familiarize yourself with the Fee Refund Policy
  • Download the Withdrawal Request Form
  • Complete the Withdrawal Request Form on your computer
  • Print the completed form and sign at the bottom- we cannot process your request without the signature
  • Scan and email the form to your Go Global advisor (go.global@ubc.ca) OR bring the paper copy in to the Go Global office
  • Your Go Global advisor will review your request and will follow up with you directly by either email or phone.
Important Information for Students Regarding Refund Method:

Bank Account: Within 90 days of the initial payment of the Go Global Application Fee, refunds can often be processed directly back to your bank account if you paid by Interac Online or Electronic Funds Transfer (EFT). This process may take ten (10) business days after we receive your completed withdrawal request.
Cheque: After 90 days of the initial payment of the Go Global Application Fee, refunds must be processed by issuing a cheque. This cheque will be sent to the mailing address that you provide above. This process may take 4-6 weeks after Go Global receives your completed withdrawal request. 

Contact

Go Global Vancouver

When emailing us, please include:

  1. Your student number in the subject line
  2. Your full name and if you are an incoming or outgoing exchange student in the body of the email

Go Global Vancouver

go.global@ubc.ca

Telephone: 604 822 0942

Fax: 604 822 9885

International House
1783 West Mall
Vancouver, BC V6T 1Z2
Canada

Hours

Mon9:00 am - 4:15 pm
Tue9:30 am - 4:15 pm
Wed9:00 am - 4:15 pm
Thu9:00 am - 4:15 pm
Fri9:00 am - 4:15 pm
SatClosed
SunClosed