Talk to your instructor
If you’re in a situation that’s affecting your ability to meet academic requirements, we recommend that you start by contacting your instructor to discuss how you can make up missed work.
Your instructor may request documentation to verify your request.
Request an academic concession
To request an academic concession, contact your academic advising office. Your advising office will require documentation before processing your request.
If you've been asked to provide documentation
You should seek documentation from your current health care provider. Treating health professionals include:
- Counsellors and psychologists at Counselling Services
- Student Health Service physicians
- A non-UBC physician or mental health professional
Please note that UBC counsellors, psychologists, and physicians can only document mental and physical health difficulties that were assessed and/or treated prior to the request for concessions.
Read more about medical care and mental health support services for students.