- Listen without interrupting and be patient
- Understand that all individuals express or experience their reactions to an assault in different ways. Allow for tears and expression of feelings.
- Validate the survivor's experiences or reactions. Respect the language they use. Believe and support the survivor.
- Acknowledge courage and discomfort.
- Remind the survivor they are not at fault.
- Help the survivor identify safe individuals within their existing support system.
- Encourage the survivor to seek the support they need and allow them to make their own decisions.
- Ask what you can do to be supportive.
Refer the survivor to resources and support
A few examples of how to make a referral:
- "I'm here to listen and support you. It could also be helpful for you to talk to someone who has specialized knowledge in this area."
- "There are places that you can go to get information or support confidentially."
- "Even if you don't know what you want to do right now, it can be helpful to talk to someone about your options."
- "I would be happy to go with you to talk to someone."
AMS Sexual Assault Support Centre | 604 827 5180
Counselling Services | 604 822 3811
UBC Urgent Care Centre | 604 822 7121
Women Against Violence Against Women - Crisis line | 604 255 6344
Women Against Violence Against Women - Toll-free | 1 877 392 7583
VictimLink BC - Toll-free | 1 800 563 0808
VictimLink BC - TTY | 604 875 0885
VictimLink BC - Text |Text: 604 836 6381
Campus Security | 604 822 2222