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Contacting Enrolment Services

Common questions

Help with your CWL account

Current students and alumni

Prospective students/applicants 

Paying tuition

  • Find payment options 
  • Get your personalized financial info on the SSC 
  • Read the UBC calendar for tuition, student, program, faculty and administrative fees

When your payments will appear on the SSC

  • Interac Online payments appear within minutes
  • Electronic Fund Transfer (EFT) and card payments may take a few days
  • Cheque payments take 3-5 business days to show up on your SSC account

How to increase your debit card limit to pay tuition

Call your bank’s toll-free phone number, which is usually on the back of your debit card, and ask them to increase your limit cover the cost of your fees (and anything extra) just for the day.

Applying for a study permit

International students need to apply for a permit as soon as possible. Find out how to apply for a study permit and what's required

Registering for courses

About two weeks before your registration opens, you'll get an email to let you know that your personalized registration date and time are available on the SSC. You'll be able to register any time between your registration open date and the add/drop (course change) deadline.

  • We'll email you when your registration date is available on the SSC, about 2 weeks before registration opens
  • Get instructions and video tutorials on our how to register page