Ask Me @ UBC
Important Update: October 2013
If you received an email from Enrolment Services between October 22 - 24, 2013 regarding a change to your course registration for previous sessions, please disregard. This email was sent in error as a result of a technical issue. All students impacted by this technical problem will receive an email from Enrolment Services with additional details. We apologize for the inconvenience this has caused and appreciate your patience and understanding.
All undergraduate students registered in a degree program on UBC's Vancouver campus have been assigned an Enrolment Services Professional (ESP) who will support you throughout your entire time at UBC as part of your network of support.
If you're an undergraduate student, please contact your ESP.
If you're a prospective student, graduate student, or alumnus, contact Enrolment Services using our Ask Me contact form.
Forgot your username and/or password?
If you’re a current student or alumnus, here’s how we can help
If you’re a prospective student, please fill out this form
When will my payment appear on my Student Service Centre account?
Interac Online payments appear within minutes, while Electronic Fund Transfer (EFT) and card payments may take a few days.
How do I increase the limit (daily limit or transactional limit) on my card to make the payment?
Applying for a study permit
Students who are not a Canadian citizens or permanent residents need to apply for a permit as soon as possible. Find out what is required.
Registering for courses
Student Services contacts
First-, second- or third-year students, and new undergraduate students, please contact your ESP.
Prospective students, fourth-year students, graduate students, and alumnus, please fill out our Ask Me contact form or call:
- +1 (604) 822-9836
- +1 (877) 272-1422 (toll-free in Canada/US)