In response to student feedback, a new health record system will be in service starting Jul 18, 2024. This will integrate counselling and medical documentation for seamless quality of care. We cannot release information about you, the type of services you access, and the content of your appointments to anyone (including family) without your written permission, except for the following:
- Information indicating that a child is in need of protection
- Information indicating that you may constitute a risk to yourself or others (an exception is Naloxone appointments, which are always kept confidential)
- Information that leads to concerns about public safety
- Other statutory or common-law provision that requires or authorizes the release of confidential information
If you wish to release your medical record information to another individual or medical care office, we follow protocols developed with the Office of University Counsel. You will need to complete a Release of Medical Information Form. Call our clinic for more information and specific instructions..
If you have any questions about confidentiality, you will have an opportunity to ask during your visit.