About the service
Students can access physical and mental health care at Student Health Service including medical exams, diagnosis and treatment, contraception, prescriptions, vaccines, gender affirming care, and screening tests. Appointments are available to students in British Columbia by phone, video, or in person.
Student Health Service is closed on statutory holidays observed by UBC.
Select a Student Health clinic
There are 2 clinics on the UBC Vancouver campus.
Health notices
There are a number of on-campus community services you can access in addition to Student Health Service.
- University Village Medical Clinic
Visit one of the two clinic locations in Wesbrook Village or University Village. Call 604 222 2273 to book an appointment. Walk-ins are not accepted. - Walk-in clinics finder
Search for your closest clinic using Medimap. - Call Healthlink BC
Get free health information and advice from a registered nurse, dietician, pharmacist, or qualified exercise professional by calling 811.
Urgent support
- Urgent care after hours
Visit an Urgent primary care centre for assistance after hours. - Emergency services
If you are injured, in danger, or in urgent need of medical care, call 911 or go to your nearest 24/7 emergency service for after-hours support.
For urgent concerns related to mental health, substance use, and/or addictions, visit the Access and Assessment Centre at Vancouver General Hospital, open 7:30 am to 11:00 pm daily.
If you feel that you or someone else might be in danger of hurting themselves or someone else, call 911 or visit the nearest hospital emergency department right away.
UBC is working closely with public health authorities to prevent the spread of monkeypox. The number of monkeypox cases in British Columbia remains low and the virus does not spread easily from person-to-person.
Testing information
If you are experiencing symptoms of monkeypox, please book an appointment online or call Student Health at 604 822 7011 to determine your eligibility for testing.
Vaccinations
At this time, the monkeypox vaccine (IMVAMUNE) is only available upon request to students who meet the eligibility criteria. Call 604 822 7011 to book a vaccine appointment during our clinic hours.
Fentanyl, an opioid, is a strong painkiller that is being mixed into illegal drugs in Vancouver. A very small amount of fentanyl can be fatal. Fentanyl has been found in all illegal drugs. Benzodiazepines are also increasingly mixed into these drugs.
If you use or intend to use illegal drugs, we recommend that you:
- Use around other people and stagger use.
- Go slowly and pace yourself.
- Make a plan to reduce potential harms.
- Get fentanyl test strips and/or have your drugs checked.
- Know how to recognize and respond to the signs of accidental drug poisoning.
- Pick up and carry naloxone in case of accidental drug poisoning. Kits and training can be found at the UBC Wellness Centre, AMS SASC, AMS Peer Support and BC Pharmacies.
Find out more by taking the First Aid for the Toxic Drug Supply Canvas course. You can also request a workshop on this topic through the UBC Wellness Centre and AMS Peer Support.
Pharmacists can renew prescriptions for most medications, including narcotics and controlled drugs, if you meet both criteria below:
- You are clinically stable and have been on the same dose of a medication for 6 months or longer.
- Your prescription is still valid and was issued in the last 24 months.
Pharmacists cannot do the following:
- Renew cancer chemotherapy prescriptions.
- Renew a prescription for narcotics and controlled drugs for longer than originally prescribed.
Learn more about pharmacy services and prescriptions, or search for your local pharmacy with the Pharmacy Finder.
The BC Centre for Disease Control (BCCDC) offers a free, online, and confidential sexually transmitted infection (STI) testing service called GetCheckedOnline. Use the service to test for STIs without visiting a health care provider, and receive your results online or over the phone. You will have to register for the online assessment and bring your lab form to a participating lab to provide your samples for testing. Watch this video to learn about the online STI and HIV testing process.
You can use the STI testing clinic finder, or get tested at the following clinics:
Nurse on campus
Registered nurses from Student Health Service provide personalized tips, resources, and health advice. Drop by a Nurse on Campus booth during their available times.
Health insurance
UBC students are required to have basic and extended health insurance. Find out about the health insurance options available to you.
Confidentiality notice
Student Health and Wellbeing uses an integrated health record system for seamless quality of care. We cannot release information about you, the type of services you access, or the content of your appointments to anyone (including family) without your written permission, except for the following situations:
- Information indicating that a child is in need of protection
- Information indicating that you may constitute a risk to yourself or others (an exception is Naloxone appointments, which are always kept confidential)
- Information that leads to concerns about public safety
- Other statutory or common-law provisions that require or authorize the release of confidential information
If you wish to release your medical record information to another individual or medical care office, we follow protocols developed with the Office of University Counsel. You will need to complete a Release of Medical Information Form. Call our clinic for more information and specific instructions.
If you have any concerns about confidentiality, you will have an opportunity to discuss this during your visit.