By registering with the Centre for Accessibility, you can request disability accommodations and discuss options with your Accessibility Advisor.
Registration with the Centre is a multi-step process and can take some time. We encourage you to start the process as early in the term as possible. UBC’s Disability Accommodation Policy LR7 includes helpful information on student responsibilities in the accommodation process.
Step 1. Determine if registration is right for you
The types of conditions supported by the Centre for Accessibility include, but are not limited to:
- Mental health conditions such as depression, anxiety disorders, or bipolar disorder
- Neurological disabilities such as attention deficit and hyperactivity disorder, learning disabilities, head injuries, and Autism Spectrum Disorder
- Chronic health conditions including ongoing medical conditions such as arthritis, chronic pain, Crohn’s disease, or migraines
- Physical or sensory disabilities, such as visual impairment, hearing loss, or mobility impairments
The Centre for Accessibility does not support temporary illness or injury, which are addressed through UBC’s Academic Concession policy.
The Centre does not provide diagnostic services. We encourage students who are seeking diagnosis to connect with UBC’s Student Health Service who can direct you to appropriate resources for your needs.
Step 2. Gather your medical documentation
You must provide medical documentation prepared by a professional who is qualified to diagnose your specific disability or medical condition. When you are gathering your documentation, make sure it meets the documentation requirements.
If you have out-of-date documentation, or if you find that getting medical documentation in advance is a major barrier, please explain your circumstances on the Information Form (see Step 3 below) when booking your appointment. The Centre can meet with you and discuss limited accommodations without documentation in exceptional circumstances.
Step 3. Complete the information form
If you are a current student and have an active Campus Wide Login (CWL), log into the ClockWork portal using your CWL and complete the information form by clicking on the “Start Your Registration Process” icon.
Please contact info.accessibility@ubc.ca if you are not able to access the Clockwork portal.
Step 4: Complete your registration
To complete your registration, you must either:
- Book and attend an initial meeting with your Accessibility Advisor
- If applicable, receive communication from the Centre’s staff confirming your registration via the express registration process
Learn more about the types of academic accommodations that address access barriers.
An Accessibility Advisor will determine the academic accommodations you’re eligible for.
Once you’re registered
After you have met with an advisor and registered with the Centre, review the next steps to complete your accommodation request.
Confidentiality notice
You are not required to share information or documentation about your disability or ongoing medical condition with your instructor or any other UBC office. Your transcript and other student records will not show your registration with the Centre for Accessibility.
By registering with the Centre for Accessibility, you give permission for the Centre to share the minimum information necessary to provide their service.
The Centre for Accessibility is committed to keeping your documentation confidential in accordance with BC’s Freedom of Information and Protection of Privacy Act.
If you have questions
The Centre for Accessibility facilitates disability-related accommodations and supports designed to remove barriers for students with disabilities and ongoing medical conditions.
Contact the Centre by email at info.accessibility@ubc.ca or call 604 822 5844.