Types of academic accommodations

Academic accommodations

Academic accommodations are intended to provide students with a disability or ongoing medical condition access to the academic environment. To receive academic accommodations, register with the Centre for Accessibility. An Accessibility Advisor will determine the accommodations you are eligible for.  

See academic accommodations for students with disabilities.

Types of academic accommodations 

  • Alternate format materials
    These materials provide access to students with print disabilities. Materials include digital audio, braille, electronic text and more
  • Assistive technology
    If you require software or specialized equipment, the Centre can facilitate access to assistive technology such as Read and Write Gold, Jaws, and more.
  • Captioning and ASL interpreting
    Real-time captioning, captioned media and ASL interpreting is available for deaf or hard of hearing students
  • Note taking
    Note takers can help students who are not able to take their own or proper notes during class due to a disability or ongoing medical condition

Alternate format materials

Alternate format materials provide students with print disabilities access to academic materials. Examples of alternate formats include digital audio, braille, and electronic text.

If you're eligible for this accommodation

Request the production of alternate format materials by following the steps below:

  1. Contact your instructor for reading lists and course syllabi ahead of time.
  2. Complete an Alternate Format Request Form for each item you need in an alternate format.
  3. Upload and submit your materials to Crane Library as directed by the Request Form, including proof of purchase when applicable. 
  4. E-text and audio files are emailed directly to the email address you provided in the Student Service Centre (SSC). Timelines for production of materials can vary.

Dates and deadlines

You should register with the Centre for Accessibility at least 2 or 3 months before the start of the term.
Requests for production should be submitted 4 - 6 weeks in advance of the term.

Assistive technology

If you require the software listed or other specialized equipment, please contact your Accessibility Advisor. You may be eligible for funding support.

The Centre for Accessibility facilitates access to the following assistive technology:

  • Dragon Naturally Speaking
  • Jaws
  • Read and Write Guld
  • Zoom Text
  • CCTV Magnifier

Captioning and ASL interpreting

ASL interpreting, real-time captioning, and captioning media are available for eligible Deaf and hard of hearing students.

If you are eligible for this accommodation

If you require this accommodation you must register with the Centre for Accessibility as early as possible or as soon as you have been offered admission and before the beginning of your program.

You'll be required to submit a Request for Classroom Captioning or Interpreting Form if you are eligible. 

Faculty and staff

Please fill out the online request form. Requests should be made 2 weeks prior to the event. You will be contacted about your request shortly.

Requesting a note taker

Note takers can help students who are not able to take their own or sufficient notes during class due to a disability or ongoing medical condition. Note taking does not replace your attendance requirements.

Please consider whether you need a note taker for courses where lectures are asynchronous, meaning lectures are self-paced for students and recordings are available at any time during the term.

Important updates for 2021/22 Winter Session

Starting September 2021, at the beginning of each term, you can request your note takers at the same website where you download your accommodation letters and book your exams.

The online platform will allow you to:

  • Access all your notes in one central location instead of receiving your notes by email
  • Download, save, and print your notes
  • Maintain your confidentiality
  • Receive a notification email when your note taker has uploaded their notes.
  • Cancel your notetaking request online
  • Find the name of your note taker and contact information if you need to connect with them.

The Centre for Accessibility will continue to recruit note takers by posting the jobs on CareersOnline and by emailing your classes.

If you're eligible for this accommodation

  1. Submit a request online by logging into the platform with your CWL account. You cannot request your note takers until the data sync is active, which is usually a few days before classes start.
  2. Similar to booking your exams, you must first generate an accommodation letter for each course you need a note taker.
  3. Once your letter has been generated, go to "Course Notes" on the homepage and select the correct term. Click “Refresh”.
  4. Find your course. Under the column title, “I require a note taker”, click on “Change this”. It will ask you to confirm. Once you confirm, the “No” will change to “Yes”.
  5. Continue to check the platform for updates to see if a note taker has been assigned to you.
  6. Once you have a note taker, you will be able to access the notes on “Course Notes”. Click on the “Notes” button beside the course to download the notes onto your computer.

The Centre does its best to fulfill notetaking requests, but not all requests are guaranteed to be filled.

Dates and deadlines

Note taker requests must be completed by the third week of the term or one week after the add/drop date. Late requests will not be accepted. 

If you drop a class or no longer need a note taker, please email access.assistants@ubc.ca as soon as possible.

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