International Student Advising

About International Student Advising

If you have questions about life as an international student, International Student Advising is here to help. International Student Advisors are Regulated Canadian Immigration Consultants (RCICs) or Regulated International Student Immigration Advisors (RISIAs) who can support you in your experience as a UBC international student.

Top reasons to connect

International Student Guide

Find answers to your questions on studying and working in Canada, health insurance, as well as step-by-step tutorials to prepare your immigration application and more.

View the guide

Health and immigration updates and FAQs

Get the latest updates on immigration and health insurance for international students in the Frequently Asked Questions (FAQ).

Go to FAQ

Online application review courses

Before applying for your initial study permit, study permit extension, Temporary Resident Visa, co-op work permit, or Post-Graduation Work Permit, sign up for the Canvas application review courses to go over your application and avoid common mistakes.

Additional resources

International Student Advising is unable to help with the following topics, but you can find information at the links below:

Contact us

Submit a question

Leave a message for an International Student Advisor to get advice.

Submit a question

In-person advising

Visit the International Student Advising office in the UBC Life Building at room 1200 of 6138 Student Union Boulevard, located on the main floor across from Starbucks.

Before arriving at the office, you can sign in to the virtual line to save your spot. Learn more about the International Student Advising Virtual Line. You can also join the virtual line at the office by using the tablet at the front desk.

  • Monday: 9:30 am to 4:00 pm
  • Tuesday: 9:30 am to 4:00 pm
  • Wednesday: 10:00 am to 4:00 pm
  • Thursday: 9:30 am to 4:00 pm
  • Friday: 9:30 am to 4:00 pm

Zoom advising

International Student Advising is available to meet virtually on Zoom. Join the virtual line with your North American phone number, if you have one, and you’ll receive the Zoom link when it’s your turn in line. Signing in with a North American phone number will give you the ability to check your place in line, push your appointment back, leave the line, or get an update when it’s almost your turn.

If you don’t have a North American phone number, you can sign up with your email and receive updates by email. 

Learn more about the International Student Advising Virtual Line and find step-by-step instructions on how to download and use Zoom.

Zoom advising hours are as follows:

  • Monday: 9:30 to 11:30 am, 1:00 to 2:30 pm
  • Tuesday: 9:30 to 11:30 am, 1:00 to 2:30 pm
  • Wednesday: 10:00 to 11:30 am, 1:00 to 2:30 pm
  • Thursday: 9:30 to 11:30 am, 1:00 to 2:30 pm
  • Friday: 9:30 to 11:30 am, 1:00 to 2:30 pm

While we strive to support as many students as possible, when there is high volume, we may not be able to connect with you. If you are in the queue and there are a large number of students in front of you before Zoom advising hours end, you will be removed from the line without a warning message. We apologize for not being able to assist you at that time. Please rejoin the queue when we re-open or send us a webform.

Get immigration reminders

Add your document expiry dates to the confidential UBC Reminder System and receive notifications for when you need to extend your documents. You can also get helpful tips on how to prepare your application. 

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