Request an accommodation

If you have a disability or ongoing medical condition, register with the Centre for Accessibility to get academic accommodations and other supports at UBC.

Eligibility for accommodations

UBC's Centre for Accessibility determines a student's eligibility for accommodations in accordance with the university's Policy 73: Academic Accommodations for Students with Disabilities (pdf). 

The types of conditions supported by the Centre for Accessibility include, but are not limited to:

  • Mental health conditions such as depression, anxiety disorders, or bi-polar disorder
  • Neurological disabilities such as attention deficit/hyperactivity disorder, learning disabilities, head injuries, and Autism Spectrum Disorder
  • Chronic health conditions including ongoing medical conditions such as arthritis, chronic pain, Crohn’s disease, or migraines
  • Physical or sensory disabilities, such as visual impairment, hearing loss, or mobility impairments

Academic accommodations are not determined by your instructor. However, your instructor may consult with the Centre for Accessibility should the accommodations affect the essential learning outcomes of a course. 

Make an appointment with the Centre for Accessibility

Contact the Centre for Accessibility to book an appointment with an Accessibility Advisor. We recommend making an appointment as soon as you have been offered admission. Your appointment should be booked before your courses start.

  • In-person appointments: Family members are welcome to attend, but we cannot discuss your application with them without your written permission.
  • Phone appointments: Phone appointments can be made if you can’t make it to campus. You'll be responsible for initiating the call at the appointed time.
  • After your appointment: Your Accessibility Advisor will determine the academic accommodations you’re eligible for.

Documentation requirements

Inform your instructor

Confidentiality of documentation

Instructors should not ask you about the nature of your disability or request copies of your disability documentation. If information is requested, please direct the instructor to the Centre for Accessibility.

Changing your academic accommodations

Meet with your Accessibility Advisor early in the term to request new accommodations or changes to your current ones. Depending on the nature of the accommodation and the timing of the request, it may not be possible to implement the changes immediately.

Confidentiality

You are not required to share information or documentation about your disability or ongoing-medical condition with your instructor or any other University office. The Centre for Accessibility is committed to keeping your documentation confidential in accordance with BC's Freedom of Information and Protection of Privacy Act.

Your transcript and other student records will not note your registration with the Centre for Accessibility.

By registering with the Centre for Accessibility, you have given permission for the Centre to share the minimum information necessary to ensure the provision of services.

Contact us

Centre for Accessibility

Centre for Accessibility

Student Services

info.accessibility@ubc.ca

Telephone: +1 604 822 5844

Fax: +1 604 822 6655

Brock Hall
1874 East Mall
Room 1203
Vancouver, BC V6T 1Z1
Canada

View map

Hours

Mon
8:30 am - 4:30 pm
Tue
8:30 am - 5:00 pm
Wed
8:30 am - 4:30 pm
Thu
8:30 am - 4:00 pm
Fri
8:30 am - 4:30 pm
Sat
Closed
Sun
Closed

Related information

skip to content

On this page

Back to top