Request an accommodation

If you have a disability or ongoing medical condition, register with Centre for Accessibility to get academic accommodations and other supports at UBC.

Eligibility for accommodations

UBC Centre for Accessibility determines students' eligibility for accommodations in accordance with Policy 73: Academic Accommodations for Students with Disabilities (pdf)

The types of conditions supported by Centre for Accessibility include, but are not limited to:

  • Mental health conditions such as depression, anxiety disorders or bi-polar disorder
  • Neurological disabilities such as attention deficit/hyperactivity disorder, learning disabilities, head injuries and Asperger's syndrome
  • Chronic health conditions including ongoing medical conditions such as arthritis, chronic pain, Crohn’s disease, or migraines
  • Physical disabilities, such as visual impairment, hearing loss, or mobility impairments

Academic accommodations are not determined by your instructor. However, your instructor may consult with Centre for Accessibility should the accommodations affect the essential learning outcomes of a course. 

Make an appointment with Centre for Accessibility

Contact Centre for Accessibility to book an appointment with a Diversity Advisor. We recommend making an appointment as soon as you have been offered admission. Your appointment should be booked before your courses start.

  • In-person appointments: Family members are welcome to attend, but we cannot discuss your application with them without your written permission.
  • Phone appointments: Phone appointments can be made if you can’t make it to campus. You'll be responsible for initiating the call at the appointed time.
  • After your appointment: Your Diversity Advisor will determine the academic accommodations you’re eligible for.

Documentation requirements

You will need to provide medical documentation prepared by a professional who is qualified to diagnose your specific disability or medical condition.

Your disability documentation must:

  • Be current and relevant
  • Include the practitioner's name, title, phone/fax numbers, mailing address, email address, and signature
  • Indicate the length of time that you have been under the practitioner's care
  • Describe the nature of your medical condition/disability, along with a detailed explanation of the functional impact of the disability (a diagnosis alone is not sufficient to support a request for an accommodation)
  • Provide sufficient detail to determine appropriate accommodations
  • Describe the symptoms that formed the basis for the practitioner's diagnosis
  • Include relevant test results
  • Include supporting documentation if the practitioner is verifying an existing diagnosis
  • Describe the timelines for rehabilitation and recovery, if the diagnosis is temporary
  • Identify side-effects of medications that may adversely affect academic performance

Inform your instructor

  • After your appointment with Centre for Accessibility, your Accessibility Advisor will give you a letter outlining your academic accommodations
  • Present this to each of your instructors at the beginning of the term
  • Centre for Accessibility will issue this letter to you on an annual basis unless you are in academic jeopardy, in which case you'll need an in-person appointment

Changing your academic accommodations

Meet with your Accessibility Advisor early in the term to request new accommodations or changes to your current ones. Depending on the nature of the accommodation and the timing of the request, it may not be possible to implement the changes immediately.


You are not required to share information or documentation about your disability or ongoing-medical condition with your instructor or any other University office. Centre for Accessibility is committed to keeping your documentation confidential in accordance with BC's Freedom of Information and Protection of Privacy Act.

Your transcript and other student records will not note your registration with Centre for Accessibility.

By registering with Centre for Accessibility, you have given permission for Centre for Accessibility to share the minimum information necessary to ensure the provision of services.

Contact us

Centre for Accessibility

Centre for Accessibility

Student Services

Brock Hall
1874 East Mall
Room 1203
Vancouver, BC V6T 1Z1


8:30 am - 4:30 pm
8:30 am - 5:00 pm
8:30 am - 4:30 pm
8:30 am - 4:00 pm
8:30 am - 4:30 pm