Tuition refunds

About tuition refunds

If you are planning to drop or withdraw from a course, you may be eligible for a tuition refund. The amount refunded depends on the date you drop or withdraw from your course.

Some fees are non-refundable, including the following:

How to get a refund

You are eligible to receive a full tuition credit if you drop or withdraw from your course by the course change date, also known as the add/drop deadline. The refundable amount decreases from the course change date. See the tuition refund dates below for the dates and refund amounts.

Tuition credit refund

If you've dropped a course by the specific date and you're eligible for a tuition refund, you will see a tuition credit showing on your Student Service Centre (SSC) account in your “Financial Summary”. The credit will apply towards future tuition and student fees. Otherwise, you can request for eligible funds to be refunded. Update your direct deposit information and complete mailing address including postal or ZIP code in your Student Service Centre (SSC), then contact Enrolment Services to initiate the refund request.

Tuition appeals

If you've received an academic concession or withdrawn from a course under extraordinary and extenuating circumstances, you may be eligible to apply for a tuition adjustment or refund after the course drop deadline.

Tuition adjustments or refunds are reviewed on a monthly basis by the Tuition Appeals Committee. Please allow at least 4 to 8 weeks for a decision.

Applying for a refund after the deadline due to extraordinary circumstances

To be eligible, you must meet one of the following criteria:

You must also meet all of the following requirements:

  • You have applied for a refund or adjustment within one year of your course(s) academic term or the last day of the academic session.
  • You have documentation of an extraordinary medical or personal circumstance that prevented you from attending classes or successfully completing the academic term or session, such as:
    • A doctor’s note
    • Hospital records 
    • Death certificate
    • Letter from a registered counsellor

Tuition adjustment appeals can also be made by students who have experienced trauma from sexual assault and have withdrawn from classes as a result. Please reach out to UBC's Sexual Violence Prevention Office (SVPRO) for support.

How to apply

If you meet the requirements above, please speak to an Enrolment Services Advisor to discuss your situation. If you do not have an advisor, you can contact an Enrolment Services Advisor by calling 604 822 9836 or submit your question through the online form.

Tuition adjustments or refunds are reviewed on a monthly basis by the Tuition Appeals Committee. Please allow at least 4 weeks for a decision.

If you are no longer a UBC student

If there is a tuition credit showing on your Student Service Centre (SSC) account in your “Financial Summary”, contact Enrolment Services directly to request a refund.

Your tuition credits may be removed from the Student Service Centre (SSC) after 3 years of inactivity. If you believe you have a tuition credit but cannot locate it on the SSC, search for your name in the Unclaimed Tuition Credit Portal and follow the instructions provided. Note that credit balances of $5 or less will not be refunded, but they can be applied towards future UBC payments.

If your tuition credit is under $200, UBC will not notify you about it. If the credit is $200 or more and you have not requested a refund for 3 years, UBC will attempt to notify you using the email address you most recently provided. If you did not provide an email address, UBC will send a letter to your last known mailing address. Please update your personal information if it is incorrect. It is your responsibility for keeping your contact information up to date.

Under the BC Unclaimed Property Act, after at least 3 years, your tuition credit will be considered “unclaimed property”. You will then have an additional period of 6 to 30 years to request a refund for your tuition credit. The length of the period depends on the size of the credit.

Credit-based tuition refunds

The amount of tuition refund you are eligible for can differ depending on if you drop a course by a certain date.

The dates below apply to most courses, but some exceptions apply. If your course has a different start or end date, or if you're unsure of the refund deadline for your course, check your course information in the Course Schedule tool or talk to your Enrolment Services Advisor.

Your course must be dropped from the Course Schedule by 11:59 pm PT on the date listed on this page, or you may not be eligible for the refund.

Winter Session credit-based tuition refunds for 2023/24

Courses during the Winter Session may be one-term courses or taken over two terms. Check which type of course you're planning to drop and see the refund dates and amounts.

One-term courses

Term 1 or Distance Education Term A courses

Course drop deadline Amount refunded
Until Mon, Sept 18, 2023 100%
Tue, Sept 19 to Mon, Sept 25, 2023 50% 
Tue, Sept 26 to Mon, Oct 2, 2023 25% 
After Mon, Oct 2, 2023 No refund

Term 2 or Distance Education Term C courses

Please refer to the Course Schedule for specific course drop or withdrawal dates. In case of discrepancies, the dates listed in Course Schedule will be honoured. 

Course drop deadline Amount refunded

Until Mon, Jan 22, 2024

While UBC policy and the Academic Calendar lists Jan 19 as the course change date, students have up to Jan 22 to drop a course without a W.

100% 
Tues, Jan 23 to Sun, Jan 28, 2024 50% 
Mon, Jan 29 to Sun, Feb 4, 2024 25% 
After Sun, Feb 4, 2024 No refund

Distance Education Term B courses

Course drop deadline Amount refunded
Until Tues, Sept 26, 2023 100%
Wed, Sept 27 to Mon, Oct 2, 2023 50%
After Mon, Oct 2, 2023 No refund

Distance Education Term D courses

Course drop deadline Amount refunded
Until Fri, Jan 26, 2024 100%
Sat, Jan 27 to Sun, Feb 11, 2024 50%
After Sun, Feb 11, 2024 No refund

Two-term courses

You must have an approved academic concession to request a refund for two-term courses in Term 2. Please visit the Academic Calendar for information on refund rates.

First instalment

Course drop deadline Amount refunded
Until Mon, Sept 25, 2023 100% of the first instalment
Tues, Sept 26 to Mon, Oct 2, 2023 50% of the first instalment
Tues, Oct 3 to Mon, Oct 9, 2023 25% of the first instalment
After Mon, Oct 9, 2023 No refund

Second instalment

Course drop deadline Amount refunded
Until Sun, Jan 21, 2024 100% of the second instalment
After Sun, Jan 21, 2024 No refund

Summer Session credit-based tuition refunds

Look for the refund dates and amounts for courses you take in the summer.

Two-term courses and Distance Education Term A or B courses

Course drop deadline Amount refunded
The last day to drop without W standing 100% of course fee refunded
The third Sunday after the course start date 50% of course fee refunded
The fourth Sunday after the course start date 25% of course fee refunded
After the fourth week of classes No refund

One-term courses

Course drop deadline Amount refunded
The last day to drop without W standing 100% of course fee refunded
The second Sunday after the course start date 50% of course fee refunded
The third Sunday after the course start date 25% of course fee refunded
After the third week of classes No refund

Instalment-based tuition refunds

Some programs may pay instalment-based tuition, for which fees are paid in instalments instead of credit-based per term. 

Summer Session

Course drop deadline Amount refunded 
The second Sunday after the Summer Session start date 100% of the instalment
The fourth Sunday after the Summer Session start date 60% of the instalment
The sixth Sunday after the Summer Session start date 40% of the instalment
The eighth Sunday after the Summer Session start date 20% of the instalment
After the eighth week of Summer Session No refund

Winter Session

Course drop deadline Amount refunded
The second Sunday after the Winter Term start date 100% of the instalment
The fourth Sunday after the Winter Term start date 60% of the instalment
The sixth Sunday after the Winter Term start date 40% of the instalment
The eighth Sunday after the Winter Term start date 20% of the instalment
After the eighth week of Winter Term No refund

If you have questions

If you're an undergraduate student, please contact your Enrolment Services Advisor directly. To find your advisor’s contact information, log into your Student Service Centre (SSC) and select “UBC Contacts” under Personal Info.

Graduate, postgraduate, and all other students can contact an Enrolment Services Advisor by calling 604 822 9836 or submitting a question through the online form.