Many different forms of emergencies can occur. Get options for immediate help if you or someone else is in danger, or at risk of harming yourself or others.
24/7 support options
British Columbia Emergency Care
Call 911 or visit the nearest hospital emergency department if you or a loved one requires immediate medical attention for illness, injury, self-harm, or overdose.
If you are thinking about suicide, or you’re worried about someone else, call or text 988 in Canada, toll-free, any time.
Call, chat online, or use the mobile app to get free, immediate, 24/7 mental health counselling, available in various languages for post-secondary students in British Columbia. UBC students can reach out as often as needed, anytime, from anywhere in the world.
First Nations and Inuit Hope for Wellness Helpline
If you are an Indigenous student in Canada, get immediate mental health counselling or crisis intervention by calling 1 855 242 3310 or by chatting online any time.
Campus Security is available 24/7. Call 604 822 2222 if you need help, feel threatened, or notice suspicious activity.
If you’re outside of British Columbia, but in Canada
Call 911 right away if your safety is at risk by yourself or others, or visit your nearest emergency room.
If you are thinking about suicide, or you’re worried about someone else, call or text 988 in Canada, toll-free, any time.
Call, chat online, or use the mobile app to get free, immediate, 24/7 mental health counselling, available in various languages for post-secondary students in British Columbia. UBC students can reach out as often as needed, anytime, from anywhere in the world.
If you’re outside of Canada
Call your local emergency number or visit your nearest emergency room, if your safety is at risk by yourself or others.
Call, chat online, or use the mobile app to get free, immediate, 24/7 mental health counselling, available in various languages for post-secondary students in British Columbia. UBC students can reach out as often as needed, anytime, from anywhere in the world.
Help a friend
If a friend is at risk of harming themselves:
- Call 911 or contact your nearest emergency department.
- Access the 9-8-8 Suicide Crisis Helpline. Call or text 988 in Canada, toll-free, any time. A crisis responder can talk you through your concerns and offer advice and support.
Learn more about how you can support your friend if they’re experiencing suicidal thoughts or struggling with their mental health.
If you think a friend may be experiencing a drug poisoning or overdose, call 911 immediately and follow guidance on responding to an overdose.
Responding to an overdose or drug poisoning
If you or someone else may be experiencing an overdose:
- Call 911 right away.
- Stay with the person until help arrives.
- If available, give naloxone and follow the emergency responder’s instructions.
Learn more about recognizing the signs of overdose and how to respond on UBC’s Substance use health and harm reduction page. Visit Toward the Heart for more training resources.
Help for those who have experienced sexual assault
If you or someone you know have been sexually assaulted, the first steps you should take include ensuring safety, getting to a safe space, and seeking medical attention if needed. UBC’s Sexual Violence Prevention and Response Office (SVPRO) is here to help and listen.
Support for those who have experienced gender-based violence
If you or someone you know has experienced gender-based violence in any form, please take steps to prioritize your safety and seek medical attention if needed. UBC’s Sexual Violence Prevention and Response Office (SVPRO) is here to help and listen.