Student Health Service

Visit a doctor, nurse practitioner, nurse, or other medical professional on campus.

What Student Health Services can help with

Student Health Service offers a wide range of health assessments and treatments provided by doctors, nurse practitioners, nurses, and specialists. 

Nurse Practitioners

Nurse Practitioners (NPs) are advanced practice nurses who have completed Masters-level education. They perform assessments, make diagnoses, order tests, and prescribe medications. They work with physicians and other health professionals to provide comprehensive and ongoing care for patients.

Vaping risks

Health Canada is advising Canadians who use vaping products to monitor themselves for symptoms of lung or respiratory pulmonary illness (e.g., cough, shortness of breath, chest pain) and to seek medical attention promptly if they have concerns about their health. Vaping is not without risk, and the potential long-term effects of vaping remain unknown.

Fentanyl and Naloxone kits

If you’re at risk of an opioid overdose, or likely to witness a family member or friend at risk of overdose, you can call 604 822 7011 to book a confidential appointment for a free naloxone kit.

Top reasons to visit Student Health Service

  • Sexual health & birth control
  • Mental health/ illness
  • Sports medicine
  • Injuries and wound care
  • Immunization and allergy care

Please see certain fees (pdf) that apply for specific types of tests, appointments, forms, and equipment and for patients without health insurance.

Prevention and care

If you are ill, no matter how mild, you should stay home. This helps to prevent spreading infections to others. Please take the BC self-assessment tool if you are unsure whether you have COVID-19 or not.

If you are not sure if you need to see a primary care provider, check the HealthLink BC website first or call 811.

Find more information provided by the British Columbia Centre for Disease Control (BCCDC) on testing for COVID-19. 

What to expect

This is the most common experience at Student Health Service and may not be the same for everyone. When necessary, we make adjustments to meet a student's individual needs.

1Book an appointment

Make a virtual (video) or phone appointment through the online form or by calling Student Health Services.

Virtual appointments

A virtual appointment can be arranged for physical health or mental health concerns, sports medicine, nursing appointments, and referrals to specialists. A follow-up appointment will be arranged in-person if needed.

Other concerns

For procedures, nursing, or urgent concerns or to book your first mental health appointment, please call Student Health Services.

2At your appointment

doctor and nurse

Student Health Services will contact you through your chosen method at your appointment time. You'll meet virtually or by phone with a doctor, nurse practitioner, or nurse.

3If necessary

Your doctor or nurse practitioner may refer you to a specialist.

4After your appointment

Follow the information provided by your doctor, nurse practitioner, or nurse. Check your email if you are expecting a follow-up message.

Cancelling your appointment

If you need to cancel  your scheduled appointment, please call 604 822 7011 to cancel as soon as possible. You will be charged a fee for missed appointments.

 See late fees required (pdf) for specific appointments.

Managing Your Mental Health During the COVID-19 Outbreak

Amidst the outbreak of COVID-19, many students may be developing feelings of fear, stress, worry and isolation—these feelings are natural when facing threats that are beyond our control. Everyone reacts differently to these feelings, which can be overwhelming for some. 

It’s important to understand that if you need help in coping with these feelings, there are articles and resources available to  guide you in managing your mental health during this time.

Get resources

Confidentiality

Release of information

Student Health Service cannot release information about you, the type of services you access, and the content of your appointments to anyone (including family) without your written permission, except for: 

  • Information indicating that a child is in need of protection.
  • Information indicating that you may constitute a risk to yourself or others (exception: Naloxone appointments are always kept confidential).
  • Information that leads to concerns about public safety.
  • Other statutory or common-law provision that requires or authorizes the release of confidential information.

If you wish to release your medical record information to another individual or medical care office, you’ll need to fill out an authorization form at your appointment. 

If you have any questions about confidentiality, you’ll have an opportunity to ask during your visit.

Workplace Safety

Book an appointment