Student Health Service

About the service

Students can access physical and mental health care at Student Health Service including medical exams, diagnosis and treatment, contraception, prescriptions, vaccines, gender affirming care, and screening tests. Appointments are available to students in British Columbia by phone, video, or in person.

If you're outside of British Columbia, find free wellbeing support specific to your needs.

Health notices

Community primary care services for UBC students

There are a number of on-campus community services you can access in addition to Student Health Service.

Urgent support

  • Urgent care after hours
    Visit an Urgent Primary Care Centre for assistance after hours.
  • Emergency services
    If you are injured, in danger, or in urgent need of medical care, call 911 or go to your nearest 24/7 emergency service for after-hours support.

Mental health community services

For urgent concerns related to mental health, substance use, and/or addictions, visit the Access and Assessment Centre at Vancouver General Hospital, open 7:30 am to 11:00 pm daily.

If you feel that you or someone else might be in danger of hurting themselves or someone else, call 911 or visit the nearest hospital emergency department right away.

Monkeypox testing and vaccination

UBC is working closely with public health authorities to prevent the spread of monkeypox. The number of monkeypox cases in British Columbia remains low and the virus does not spread easily from person-to-person.

Testing information

If you are experiencing symptoms of monkeypox, please book an appointment online or call Student Health Services at 604 822 7011 to determine your eligibility for testing.


At this time, the monkeypox vaccine (IMVAMUNE) is only available upon request to students who meet the eligibility criteria. You can also call Student Health Services at 604 822 7011 to book a vaccine appointment during our clinic hours.

Accidental Drug Poisoning Prevention and Response

Fentanyl, an opioid, is a strong painkiller that is being mixed into illegal drugs in Vancouver. A very small amount of fentanyl can be fatal. Fentanyl has been found in all illegal drugs. Benzodiazepines are also increasingly mixed into these drugs.

If you use or intend to use illegal drugs, we recommend that you:

Find out more by taking the First Aid for the Toxic Drug Supply Canvas course. You can also request a workshop on this topic through the UBC Wellness Centre and AMS Peer Support.

Prescription Renewal

Your pharmacist can renew your prescription if you meet both criteria below:

  • You are clinically stable and have been on the same medication at the same dosage for 6 months or longer.
  • Your prescription is still valid and was issued in the last 24 months.

Pharmacists can renew prescriptions for most medications, including narcotics and controlled drugs. Pharmacists cannot do the following:

  • Renew cancer chemotherapy prescriptions.
  • Renew a prescription for narcotics and controlled drugs for longer than originally prescribed.

Learn more about pharmacy services and prescriptions, or search for your local pharmacy with the Pharmacy Finder.

Sexual health and testing services

The BC Centre for Disease Control (BCCDC) offers a free, online, and confidential sexually transmitted infection (STI) testing service called GetCheckedOnline. Use the service to test for STIs without visiting a health care provider, and receive your results online or by phone. You’ll have to register for the online assessment and bring your lab form to a participating lab to provide your samples for testing. Watch the YouTube video to learn about the online STI and HIV testing process.

You can also get tested at the following clinics, or use the STI testing clinic finder.

Nurse on campus

Registered nurses from UBC Student Health Service can provide personalized tips, resources, and health advice. Drop by a Nurse on Campus booth during their available times.

Health insurance

UBC students are required to have basic and extended health insurance. Find out about the health insurance options available to you.

Confidentiality notice

In response to student feedback, a new health record system will be in service starting Jul 18, 2024. This will integrate counselling and medical documentation for seamless quality of care. We cannot release information about you, the type of services you access, and the content of your appointments to anyone (including family) without your written permission, except for the following:

  • Information indicating that a child is in need of protection
  • Information indicating that you may constitute a risk to yourself or others (an exception is Naloxone appointments, which are always kept confidential)
  • Information that leads to concerns about public safety
  • Other statutory or common-law provision that requires or authorizes the release of confidential information

If you wish to release your medical record information to another individual or medical care office, we follow protocols developed with the Office of University Counsel. You will need to complete a Release of Medical Information Form. Call our clinic for more information and specific instructions..

If you have any questions about confidentiality, you will have an opportunity to ask during your visit.