Student Health Service

Visit a doctor, nurse practitioner, nurse, or other medical professional on campus.

Service Advisory

Appointments can be booked by calling 604 822 7011 or online through this form. 

If you have severe symptoms and need an appointment, call our staff and if possible, wear a mask to the appointment.

B.C. has declared a state of emergency and a public health emergency – as such, Student Health Service is following public health directives and is moving away from in-person appointments where possible.

You can arrange a virtual (video) appointment or phone appointment. A virtual appointment can be arranged for physical health or mental health concerns, sports medicine, nursing appointments, and referrals to specialists. A follow-up appointment will be arranged in-person if needed.

If you already have a scheduled appointment, Student Health Service will contact you directly to see if your appointment can be over the phone or be conducted virtually.

Prevention and care

If you are ill, no matter how mild, you should stay home. This helps to prevent spreading infections to others. Please take the BC self-assessment tool if you are unsure whether you have COVID-19 or not.

If you are not sure if you need to see a primary care provider, check the HealthLink BC website first or call 8-1-1.

Find more information provided by the BCCDC on testing for COVID-19. 

Updated: June 2, 2020 2:15PM

Managing Your Mental Health During the COVID-19 Outbreak

Amidst the current outbreak of COVID-19, many students may be developing feelings of fear, stress, worry and isolation—these feelings are natural when facing threats that are beyond our control. Everyone reacts differently to these feelings, which can be overwhelming for some. 

It is important to understand that if you need help in coping with these feelings, there are resources available. Find articles and resources that will guide you in managing your mental health during this time.

Get resources

What Student Health Service can help with

Student Health Service offers a wide range of health assessments and treatments provided by doctors, nurse practitioners, nurses, and specialists. If you have any issues booking with our online system, call Student Health at 604 822 7011.

Nurse Practitioners (NPs) are advanced practice nurses who have completed masters level education. They perform assessments, make diagnoses, order tests, and prescribe medications. They work with physicians and other health professionals to provide comprehensive and ongoing care for patients.

If you can not make your scheduled appointment, please call 604 822 7011 to cancel as soon as possible. You will be charged a fee for missed appointments. See this PDF document for late fees on specific appointments.

For procedures, nursing, or urgent concerns, phone or come in person. 

To book your first mental health appointment, phone or come in person.

For all other concerns, call or come in person. 

Appointments are not booked by email.

Nurse on Campus

You can also drop by a Nurse on Campus booth at different spots around campus to get health tips and resources.

Vaping Risks

Health Canada is advising Canadians who use vaping products to monitor themselves for symptoms of pulmonary illness (e.g., cough, shortness of breath, chest pain) and to seek medical attention promptly if they have concerns about their health. Vaping is not without risk, and the potential long-term effects of vaping remain unknown.

Fentanyl and Naloxone kits

If you’re at risk of an opioid overdose, or likely to witness a family member or friend at risk of overdose, you can call to book a confidential appointment for a free naloxone kit.

Specialist referrals

To see a specialist in Canada, you'll need a referral from a doctor or a nurse practitioner first.

Doctors and nurse practitioners at Student Health can provide you with a referral and help you make an appointment with any specialist. Specialist appointments are in the clinic or off campus.

Top reasons to visit Student Health Service

  • Sexual health & birth control
  • Mental health/ illness
  • Sports medicine
  • Injuries and wound care
  • Immunization and allergy care
  • Referral to see a specialist

Please note that fees apply for patients without health insurance, and certain types of tests, appointments, forms, and equipment.

What to expect

This is the most common experience at Student Health Service and may not be the same for everyone. When necessary, we make adjustments to meet a student's individual needs.

1Make an appointment:

In person or by phone. We can’t accept appointments by email.

If you need a same-day appointment, please call or come in person as early in the day as possible.

2At your appointment,

doctor and nurse

You'll meet with a doctor, nurse practitioner, or nurse.

Please arrive 15 minutes early to check in at the front desk.

3If necessary,

Your doctor or nurse practitioner may refer you to a specialist.

4After your appointment,

Follow the information provided by your doctor, nurse practitioner, or nurse. Check your email if you are expecting a follow-up message.

Confidentiality

Release of information
Student Health Service cannot release information about you, the type of services you access, and the content of your appointments to anyone (including family) without your written permission, except for: 

  • Information indicating that a child is in need of protection.
  • Information indicating that you may constitute a risk to yourself or others (exception: Naloxone appointments are always kept confidential).
  • Information that leads to concerns about public safety.
  • Other statutory or common-law provision that requires or authorizes the release of confidential information.

If you wish to release your medical record information to another individual or medical care office, you’ll need to fill out an authorization form at your appointment. 

If you have any questions about confidentiality, you’ll have an opportunity to ask during your visit.

Book an appointment