The Orchard Commons clinic offers appointments with a Nurse Practitioner or family physician. Visit the Orchard Commons clinic if you require an assessment, investigation, or management of any general acute or chronic health conditions.
Patients are accepted by appointment only. Appointments are available to students in British Columbia by phone, video, or in person. If you're outside of British Columbia, find free wellbeing support specific to your needs.
Services at this location include, but are not limited to:
Please view certain fees (pdf) that apply for particular types of tests, appointments, forms, and equipment. The fees are also listed for patients without health insurance.
This is the most common experience at Student Health Service and may not be the same for everyone. When necessary, we make adjustments to meet a student's individual needs.
If you're in British Columbia, book an in-person, virtual (video), or phone appointment through the online form. You cannot book an appointment by email.
Please arrive on time to the clinic for your in-person appointment. If you've selected a virtual appointment, Student Health Services will contact you through your chosen method at your appointment time.
If necessary, your doctor or nurse practitioner may refer you to a specialist.
Follow the information provided by your doctor, nurse practitioner, or nurse. Check your email if you are expecting a follow-up message.
If you need to cancel your scheduled appointment, please call 604 827 0883 as soon as possible, or you may be charged a fee for missed appointments.
Review the late fees (pdf) for specific appointments.
If you’ve booked an appointment with Student Health Service and provided your consent to use the online Patient Portal, you can access the tool for the following:
Medical appointments for varsity athletes takes place at the Allan McGavin Sports Medicine Clinic at Chan Gunn Pavilion. For more information, please reach out to your Athletic Therapist.
If you are asked to email your documents to student.health@ubc.ca, do not send any medical information through email without encryption, including the symptoms you might have. Please call 604 827 0883 for encryption instructions if you plan to send medical records or details.
Student Health Service cannot release information about you, the type of services you access, and the content of your appointments to anyone (including family) without your written permission, except for the following:
If you wish to release your medical record information to another individual or medical care office, you’ll need to fill out an authorization form at your appointment.
If you have any questions about confidentiality, you will have an opportunity to ask during your visit.
