Order a transcript

Official transcripts are available to current students and alumni and include their complete academic record at the University of British Columbia. Transcripts are confidential and can only be released by request from a student or alumnus.

The fastest way to order a transcript is online through the SSC.

Processing time

Request method Transcripts available for pickup or mail-out/courier1

1 See courier delivery estimates for delivery information

2Typical processing time is less than one hour, but during peak periods that may be longer. This service is subject to availability and is not guaranteed. Please inquire about availability when ordering.

Online before 6:00 pm
  • Pickup/courier: next business day after 2:00 pm
  • Mail-out: in two business days after 2:00 pm
Online after 6:00 pm In two business days after 2:00 pm
In person (before 3:00 pm) In two business days after 2:00 pm
In person (after 3:00 pm) In three business days after 2:00 pm
Rush orders (before 3:00 pm, in-person orders only) Usually within one hour2
Mail or fax Email the transcript department to confirm processing time.

Price per copy

Transcripts ordered by any of the above methods cost $10.00 + tax. 

Same-day pick up

Same-day service is available for in-person requests only at the Information Centre in Brock Hall at a cost of $14.00 + tax per copy.

Same-day pickup orders must be made before 3:00 pm, Monday to Friday. Typical processing time is less than one hour but may be longer during peak periods. This service is subject to availability and is not guaranteed. Please ask about availability when ordering.

If someone will be picking up the transcripts on your behalf, they must provide:

Ordering methods


  • Log into the Student Service Centre (SSC) and select "Order Transcripts" under the "Grades & Records" menu.
  • If you have never logged in with a CWL user name and password, you will need to enter your student number and your password (initially set as your birthdate in yymmdd format).
  • If you do not remember your student number, CWL login, or password, contact Enrolment Services or email transcripts.students@ubc.ca
  • Complete the transcript request and pay online with VISA or MasterCard.

In person

You can request a transcript in person at the Information Centre in Brock Hall

  • Bring photo identification
  • Pay by cash, cheque, money order, debit card, VISA, or MasterCard

Mail or Fax

To order a transcript by mail or fax, we require the following information:
  • Payment: cheque, money order, VISA, or MasterCard (include the expiry date for credit card payments)
  • Full name, and former names if applicable
  • UBC student number (if possible)
  • Date of birth
  • Daytime phone number and email address
  • Delivery method: pickup, mail, or courier
  • A copy of photo identification (driver's license, passport, or citizenship card)

Mail or fax your request to the Transcript Department at the contact information above.

Pick up and delivery information

Picking up transcripts

You can pick up your transcripts from the Information Centre in Brock Hall. You will be required to show photo ID matching the name on the transcript. Proof of name change is required where applicable.

If someone will be picking up the transcripts on your behalf, they must provide:

  • a completed third-party document pick-up form
  • the required identification noted in the pick-up form instructions (for both the third-party and the document owner.

Mailed transcripts

Transcripts will be mailed out the day they are processed. Check the processing times above.

Courier information

Courier destination Cost Estimated delivery time
Within Canada $20.00 + transcript costs 1-2 business days
United States $25.00 + transcript costs 1-3 business days, depending on destination
International locations $30.00 + transcript costs 3-5 business days, depending on destination


An e-Transcript is an electronic transcript that is sent directly from UBC to select BC post-secondary institutions.  It contains the same information that appears on your paper transcript.  Currently, e-Transcripts can only be sent to Douglas College.  Future institutions will be added as they come online.

e-Transcripts are sent once daily (Monday through Friday) at night.  Cut-off time to order for overnight delivery is 6pm. The cost of an e-Transcript is $7.00 plus tax.

Important information

  • Please note that we cannot accept e-mail requests due to credit card security policies.
  • Students on financial hold are not permitted to order transcripts. Please contact Enrolment Services regarding payment of outstanding fees.
  • Forms that need to be enclosed with the transcript must be submitted with the transcript order. Please e-mail the forms along with your name and student number to transcripts.students@ubc.ca
  • Transcripts will not be printed until payment is received in full.
  • Courier delivery is available for street addresses only. Couriers cannot deliver to PO Boxes.
  • Unclaimed transcripts for pick up are destroyed three months after date of issue.

Need a diploma?

You can order a diploma by regular mail, fax or in person.