Order a transcript

Official transcripts are available to current students and alumni and include their complete academic record at the University of British Columbia. Transcripts are confidential and can only be released by request from a student or alumnus.

The fastest way to order a transcript is online through the SSC.

Ordering methods


Online orders cost $10.00 + tax.

  • Log into the Student Service Centre (SSC) and select "Order Transcripts" under the "Grades & Records" menu
  • Submit the request and pay with VISA or MasterCard
  • If you don't have a CWL account, enter your student number and use your birthdate (yymmdd) as password
  • If you don't remember your student number, CWL login, or password, contact Enrolment Services or email transcripts.students@ubc.ca

In person

In-person orders cost $10.00 + tax

You can request a transcript in person at the Advising Centre in Brock Hall. Bring photo identification to pick up your transcript. Pay by cash, cheque, money order, debit card, VISA, or MasterCard

Rush orders

Rush orders cost $14.00 + tax

Rush orders generally take under an hour to process, but may be longer during peak periods. Orders must be made in person at the Advising Centre in Brock Hall, before 3:00 pm, Monday through Friday. Rush orders are subject to availability and not guaranteed. 


E-Transcripts cost $10.00 + tax

E-Transcripts are sent once daily, Monday through Friday. Order by 6:00 pm for next-day delivery. 

E-Transcripts are sent electronically from UBC to Kwantlen Polytechnic University and Douglas College, and have the same information as paper transcripts. More institutions will be added as they come online.

Processing time

Request method Transcripts available for pickup or mail-out/courier1
1 See courier delivery estimates for delivery information
2Processing time is usually under one hour, but during be longer during peak periods. Rush service is subject to availability and is not guaranteed. 
Online before 6:00 pm Pickup/courier: next business day after 2:00 pm
Mail-outin 2 business days after 2:00 pm
Online after 6:00 pm In 2 business days after 2:00 pm
In person before 3:00 pm In 2 business days after 2:00 pm
In person after 3:00 pm In 2 business days after 2:00 pm
Rush orders before 3:00 pm - in person only Usually within one hour2
Mail or fax Email the transcript department to confirm processing time

Pick up and delivery information

Picking up transcripts

You can pick up your transcripts from the Advising Centre in Brock Hall. You will be required to show photo ID matching the name on the transcript. Proof of name change is required where applicable.

If someone will be picking up the transcripts on your behalf, they must provide:

  • A completed Third-Party Pick-up Form
  • The required identification noted in the pick-up form instructions, for both the third party and the document owner.

Mailed transcripts

Transcripts will be mailed out via Canada Post the day they are processed. Check the processing times above for info .

Courier information

Courier destination Cost Estimated delivery time
Within Canada $20.00 + transcript costs 1-2 business days
United States $25.00 + transcript costs 1-3 business days, depending on destination
International locations $30.00 + transcript costs 3-5 business days, depending on destination

Important information

  • The student or alumnus must order the transcript themselves, even if a third party is authorized to pick it up. 
  • We cannot accept e-mail requests due to credit card security policies.
  • Students on financial hold are not permitted to order transcripts. Please contact Enrolment Services about paying late overdue fees.
  • Forms that need to be enclosed with the transcript must be submitted with the transcript order. Please e-mail the forms along with your name and student number to transcripts.students@ubc.ca.
  • Transcripts will not be printed until payment is received in full.
  • Courier delivery is available for street addresses only. Couriers cannot deliver to PO Boxes.
  • Unclaimed transcripts ordered for pick up will be destroyed 3 months after they are issued.

Need a diploma?

You can order a diploma by regular mail, fax or in person.