Ordering a transcript

Official transcripts are available to current students and alumni and include their complete academic record at the University of British Columbia. Transcripts are confidential and can only be released by request from a student or alumnus.

Ordering methods


Online orders cost $10.00 + tax.

Log into the Student Service Centre (SSC) and select "Order Transcripts" under the "Grades & Records" menu. Submit the request and pay with VISA or MasterCard

  • Forgot CWL Login Name?
  • Forgot CWL Password?
  • If you don't remember your student number, CWL login, or password,​ contact Enrolment Services
  • If you don't have a CWL account, please create a CWL login

In person

In-person orders cost $10.00 + tax.

You can request a transcript in person at Enrolment Services in Brock Hall. Bring photo identification to pick up your transcript. Pay by cheque, money order, debit card, VISA, or MasterCard

Same-day transcripts

Same-day transcript orders cost $14.00 + tax.

  • Must be made in person at Enrolment Services in Brock Hall before 2:00 pm Monday - Friday. 
  • Will be available for pickup 2:00 pm or after on the day ordered 
  • Are subject to availability and are not guaranteed


E-Transcripts cost $10.00 + tax.

E-Transcripts are sent electronically to Kwantlen Polytechnic University and Douglas College, and are not available for any other institutions at this time.

You can order an E-transcript on the SSC under Grades and Records > Order Transcripts. Order by 6:00 pm for delivery on the next business day. 

Ordering by mail

Mail orders cost $10.70 including tax per transcript

To order a transcript by mail, please provide the following information:

  • Your full name
  • Student number, if available
  • Number of copies
  • Your mailing address

Please submit a cheque or money order payable to UBC.  

Processing time

Online ordering

Before 6:00 pm

Pickup/courier: next business day after 2:00 pm

Mail-out: 2 business days after 2:00 pm

After 6:00 pm 3 business days after 2:00 pm

In person ordering

Before 2:00 pm 2 business days after 2:00 pm

After 2:00 pm

Monday - Friday only

3 business days after 2:00 pm

Same day ordering

Before 2:00 pm

Monday - Friday: In person only

Pickup after 2:00 pm

Mail ordering

Mail Email transcripts.students@ubc.ca to confirm processing time

Pick up and delivery information

Picking up transcripts

You can pick up your transcripts from Enrolment Services in Brock Hall. You will be required to show photo ID matching the name on the transcript. Proof of name change is required where applicable.

If someone will be picking up the transcripts on your behalf, they must provide:

  • A completed Third-Party Pick-up Form (below)

  • The required identification noted in the pick-up form instructions, for both the third party and the document owner.

Mailed transcripts

Transcripts will be mailed out via Canada Post the next business day after they are printed. Check the processing times above for details on ordering methods and processing/printing time.

Courier information

Courier destination Cost Estimated delivery time
Within Canada $20.00 + transcript costs 1-2 business days
United States $25.00 + transcript costs 1-3 business days, depending on destination
International locations $30.00 + transcript costs 3-5 business days, depending on destination

Important information

  • The student or alumnus must order the transcript themselves, even if a third party is authorized to pick it up. 
  • We cannot accept e-mail requests due to credit card security policies.
  • Students on financial hold are not permitted to order transcripts. Please contact Enrolment Services about paying late overdue fees.
  • Forms that need to be enclosed with the transcript must be submitted with the transcript order. Please e-mail the forms along with your name and student number to transcripts.students@ubc.ca.
  • Transcripts will not be printed until payment is received in full.
  • Courier delivery is available for street addresses only. Couriers cannot deliver to PO Boxes.
  • Unclaimed transcripts ordered for pick up will be destroyed 3 months after they are issued.