Ordering a transcript

Official transcripts are available to current students and alumni. They include their complete academic record at the University of British Columbia. Transcripts are confidential and can only be released by request from a student or alumnus.

Ordering instructions

Before you order

  • Please log in to your SSC and check that your grades are available in your "Grades Summary" under Grades & Records 
  • All transcript orders are non-refundable and cancellations are not permitted
  • UBC is not responsible for delayed or lost mail
  • May 2020 degrees will appear on the official transcript on May 29

To order a PDF transcript

PDF transcripts cost $11.13 CAD.

  1.  Log into your SSC
  2. Select “Order Transcripts” under Grades & Records.
  3. Submit the request and pay with VISA or MasterCard.

Once regular service resumes, you will receive a mailed copy of your transcript to the original mailing destination you entered when you placed your order.

SSC Login help

Processing times

Please note that our processing time for PDF transcripts is approximately 3-5 business days. 

Due to COVID-19, we are experiencing longer than usual delays, which may result in an additional 3-5 business days of processing time.

If you ordered during May 2 - 15

Your transcript has been processed in paper form and mailed. If you ordered a transcript during this time and now require your transcript as a PDF, please email transcripts.students@ubc.ca.

Important information

  • The student or alumnus must order the transcript themselves.
  • We cannot accept credit card payment information over email due to credit card security policies.
  • Students on financial hold are not permitted to order transcripts. Please contact Enrolment Services about paying late overdue fees.
  • Forms that need to be enclosed with the transcript must be submitted with the transcript order. Please email the forms along with your name and student number to transcripts.students@ubc.ca

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