Ordering a transcript

Official transcripts are available to current students and alumni. They include their complete academic record at the University of British Columbia. Transcripts are confidential and can only be released by request from a student or alumnus.

Holiday closure advisory

Our office will be closed from December 25, 2020 to January 3, 2021. Orders placed during holiday closure will be processed upon return.

December 23 before 6pm is the latest time to order PDF transcripts via your Student Services Centre (SSC) and have it emailed to you before the office closes for the holidays.

Transcript Services during COVID-19

Due to COVID-19, we are currently offering PDF transcripts. We will begin offering physical transcripts once regular service resumes.

  • If you need a Proof of Enrolment: Download it from “Grades and Records” in your Student Services Centre (SSC)
  • If you need your unofficial grades: View and and print it from “Your Grades Summary” under Grades & Records in your SSC
  • If you need forms to be enclosed with the PDF transcript, please email transcripts.students@ubc.ca. We are currently only able to attach forms that do not need to be filled out by UBC.

Ordering instructions

Before you order

  • Please log in to your SSC and check that your grades are available in your "Grades Summary" under Grades & Records 
  • All transcript orders are non-refundable and cancellations are not permitted
  • UBC is not responsible for delayed or lost mail
  • Your degree will be conferred after Senate meets and it will appear on the official transcript on Nov. 23, 2020

To order a PDF transcript

PDF transcripts cost $11.13 CAD.

  1.  Log into your SSC. 
  2. Select “Order Transcripts” under Grades & Records.
  3. Submit the request and pay with VISA or MasterCard.

Once regular service resumes, you will receive a mailed copy of your transcript to the original mailing destination you entered when you placed your order.

SSC Login help

Ordering transcripts before classes start

Courses for the current term won't display on your transcript until the first day of classes. Make sure you order your transcript on or after the first day of classes if you want the current term's courses to display. 

For example, if you have registered for Winter Term 1 but classes haven't started yet, your transcript won't display any course information for that term. You'll have to wait until WT1 classes start for the courses to appear on your transcript.

Processing times

Please note that our processing time for PDF transcripts is approximately 3-5 business days. 

Due to COVID-19, we are experiencing longer than usual delays, which may result in an additional 3-5 business days of processing time.

If you ordered during May 2 - 15

Your transcript has been processed in paper form and mailed. If you ordered a transcript during this time and now require your transcript as a PDF, please email transcripts.students@ubc.ca.

Important information

  • The student or alumnus must order the transcript themselves.
  • We cannot accept credit card payment information over email due to credit card security policies.
  • Students on financial hold are not permitted to order transcripts. Please contact Enrolment Services about paying late overdue fees.
  • Forms that need to be enclosed with the transcript must be submitted with the transcript order. Please email the forms along with your name and student number to transcripts.students@ubc.ca

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