Ordering a transcript

Official transcripts are available to current students and alumni. They include their complete academic record at the University of British Columbia. Transcripts are confidential and can only be released by request from a student or alumnus.

Transcript Services during COVID-19

As of Wednesday, May 12, 2021, you can get your transcript as a PDF document through email, or as a paper copy through mail. UBC is no longer providing both a PDF and paper copy when you place an order.

  • For Proof of Enrolment: Download it from “Grades and Records” in your Student Services Centre (SSC).
  • For your unofficial grades: View and print it from “Your Grades Summary” under Grades & Records in your SSC.
  • If you need your forms to be enclosed with your transcript, please email transcripts.students@ubc.ca. We are currently only able to attach forms that do not need to be filled out by UBC.

Ordering instructions

Before you order

  • Please log in to your Student Service Centre (SSC) and check that your grades are available in your "Grades Summary" under Grades & Records, 
  • All transcript orders are non-refundable and cancellations are not permitted.
  • UBC is not responsible for delayed or lost mail.
  • Your degree will be conferred after the Senate meets, and it will appear on the official transcript on Nov 22, 2021.

To order a PDF transcript

PDF transcripts cost $11.34 CAD.

  1.  Log into your Student Service Centre (SSC). 
  2. Select “Order Transcripts” under Grades & Records.
  3. Submit the request and pay with VISA or MasterCard.

Follow step-by-step instructions If you need help logging into your Student Service Centre.

Ordering transcripts before classes start

Courses for the current term will not display on your transcript until the first day of classes. Make sure you order your transcript on or after the first day of classes if you want the current term's courses to display.

For example, if you have registered for Winter Term 1 (WT1) but classes haven't started yet, your transcript won't display any course information for that term. You'll have to wait until WT1 classes start for the courses to appear on your transcript.

Important information

  • The student or alumnus must order the transcript themselves.
  • We cannot accept credit card payment information over email due to credit card security policies.
  • Students on financial hold are not permitted to order transcripts. Please contact Enrolment Services about paying late overdue fees.
  • Forms that need to be enclosed with the transcript must be submitted with the transcript order. Please email the forms along with your name and student number to transcripts.students@ubc.ca

Processing times

  • For PDF transcripts through email: 3 - 5 business days
  • For paper transcripts through mail: 10 - 14 business days

Please allow extra time for delivery.

If you have questions

If you're an undergraduate student, please contact your Enrolment Services Advisor directly. To find your advisor’s contact information, log into your Student Services Centre (SSC) and select “UBC Contacts” under Personal Info.  

Graduate, postgraduate, and all other students can contact an Enrolment Services Advisor by calling 604 822 9836 or submit your question through the online form.

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