Ordering a transcript

About transcript services

If you are a current UBC student or alumnus, you can request an official transcript, which includes your complete academic record at UBC.

Transcripts are confidential and can only be released by request from a student or alumnus.

You can place an order for one of the following:

PDF transcript delivered by email
Paper copy delivered by mail, picked up in person, or delivered by courier

Documents you can access

You can access the following documents directly through the Student Services Centre (SSC):

Proof of Enrolment, which can be download from Grades and Records.
A copy of your unofficial grades which can be viewed and printed from “Your Grades Summary” under Grades and Records.

Before you order

Review important information about your transcript before placing an order:

Log into your Student Service Centre (SSC) and check that your grades are available in your "Grades Summary" under Grades and Records. You will need a Campus-wide Login (CWL) account to access the SSC.
All transcript orders are non-refundable and cancellations are not permitted.
UBC is not responsible for delayed or lost mail.
Your degree will be conferred after the Senate meets, and it will appear on the official transcript on Fri, Nov 18, 2022.
The student or alumnus must order the transcript themselves.
Credit card payment information cannot be accepted over email due to credit card security policies.
Students on financial hold are not permitted to order transcripts. Please contact Enrolment Services about paying late overdue fees.
Forms that need to be enclosed with the transcript must be submitted with the transcript order. Right after your SSC order, email the forms along with your name and student number to transcripts.students@ubc.ca.
If you are ordering transcripts for an application, provide your reference or application number in Address Line 2 on the SSC order.
UBC is a World Education Services (WES) institution partner and use a closed, secure channel to directly transmit documents to WES. If you are ordering transcripts for WES, write “World Education Services Ref#” and your WES reference number for the Institution/Name field. Please also select “Email” as the Delivery Type and write submit@wes.org for the Destination E-mail field. Read the WES document requirements for more information.

Ordering transcripts before classes start

Courses for the current session will not display on your transcript until the first day of classes. Make sure you order your transcript on or after the first day of classes if you want the current session's courses to display.

For example, if you have registered for Winter Term 1 or Term 2 but classes haven't started yet, your transcript won't display any course information for that session. You'll have to wait until Winter Term 1 classes start for the courses to appear on your transcript.

Ordering a PDF transcript

PDF transcripts cost $11.56 CAD including tax, and are provided through email. The processing time is 3 to 5 business days.

Log into your Student Service Centre (SSC).
Select “Order Transcripts” under Grades and Records.
Choose “Email” for Delivery Type.
Submit the request and pay with VISA or MasterCard.

Same-day PDF transcripts

Enrolment Services offer same-day PDF transcripts via email, from Monday to Friday until 3 pm.

Each transcript costs $15.94 CAD, including tax.

You must place the order in person at the Enrolment Services Advising Centre in Brock Hall.

Ordering a paper transcript

All paper transcripts cost $11.56 CAD, including tax. There are 3 ways you can receive your paper transcript:

Mail
In-person pick-up
Courier delivery

Delivery by mail

You can request your paper transcript to be delivered by Canada Post regular mail through your Student Service Centre (SSC). The processing time is 4 to 7 business days. Please allow extra time for delivery.

Log into your Student Service Centre (SSC).
Select “Order Transcripts” under Grades and Records.
Choose “Mail” for Delivery Type.
Submit the request and pay with VISA or MasterCard.

Pick up in person

You can pick up your paper transcript at Brock Hall. Orders can be placed through your Student Service Centre (SSC), or visit Enrolment Services in Brock Hall and pay by debit card, VISA, or Mastercard.

You will be required to provide the following for pick-up:

Photo ID matching the name on the transcript
Proof of name change, where applicable

If someone is picking up your transcripts on your behalf

You must order your own transcript yourself, even if you authorize someone else to pick it up for you. The person picking up your document must provide the following:

A completed Third-Party Pick-up Form (pdf)
The required identification noted in the pick-up form instructions for both you and the person you authorized to pick up your transcript

Delivery by courier

You can request a paper transcript to be delivered by courier via FedEx. Couriers cannot deliver to PO boxes.

To place an order, log into your Student Services Centre (SSC) and choose "Courier" as your Delivery Type.

Courier processing times

Destination	Cost	Estimated delivery time
Within Canada	$21.60 plus transcript costs	1 to 2 business days
United States	$27.00 plus transcript costs	1 to 3 business days, depending on destination
International locations	$32.40 plus transcript costs	3 to 5 business days, depending on destination

If you have questions

If you're an undergraduate student, please contact your Enrolment Services Advisor directly. To find your advisor’s contact information, log into your Student Service Centre (SSC) and select “UBC Contacts” under Personal Info.

Graduate, postgraduate, and all other students can contact an Enrolment Services Advisor by calling 604 822 9836 or submitting a question through the online form.