Logging into your Student Service Centre

About the Student Service Centre (SSC)

The Student Service Centre (SSC) is the main interface for UBC applicants and students to access the following:

  • Course registration
  • Grades
  • Awards
  • Tuition summary and payment
  • Exam schedule
  • Transcripts
  • Your contact information

Accessing the Student Service Centre

You will first need to set up a Campus-wide Login (CWL). As a UBC student, you will need to provide your student number to create an account.

Once you’ve created an account, log into your Student Service Centre account and enter your CWL login and password.

If you’re an undergraduate applicant and you’ve just applied to UBC, please log into the Applicant Service Centre to access the status of your application instead.

Changing your CWL password

To reset your CWL, log into your SSC and select "Password Change" under Personal Info. Contact UBC IT if you need more help with your CWL account.

If you forgot your student number or CWL username

Your UBCcard has your student number printed on it, which is an 8-digit number. If you’ve lost your UBCcard, you can request a new card.

If you forgot your CWL username or need to know your student number, please contact Enrolment Services for support.

Be prepared to provide a brief description of the problem, as well as the following information:

  • Full name
  • Date of birth
  • Student number, if you've forgotten your CWL
  • Address on file
  • Phone number
  • Degree program and year level

If you're a UBC alumni

Set up your CWL account and indicate you are an alumni in the registration process to sign up for a UBC alumni email.