Step 1: Book a ride
Speak with a dispatcher or leave a voice message at 604 822 9929. Rides will be available on a first-come, first-served basis and each client is limited to 3 one-way rides per day.
When you book your ride, please be prepared with your pick-up and drop-off locations, dates, and times.
Bookings are made on a first-come, first-served basis and are subject to availability. You must book your ride ahead of time. Wait times can vary depending on volume. It is your responsibility to schedule your pick-up early enough to reach your destination on time.
There is no limit to how soon you can book your ride. Therefore, it's recommended that you book ahead to ensure a more timely and reliable service. If you leave a voice message to book your trip, you will receive a call back to confirm your ride within one business day.
If you need to get to class or the office on a regular, everyday basis, shuttle bookings can be made on a term by term basis.
If you no longer need the shuttle, call 604 822 9929 as soon as possible to cancel your booking.
Step 2: Catch the shuttle
Please be at your shuttle stop on time. Once the shuttle arrives at your stop, it will wait a maximum of five minutes, depending on rider demand.
Look for shuttle signs at your stop location. This is where the shuttle will meet you. View the shuttle map for more details on where to go for your pick up.
Transfer times vary depending on road conditions, weather, and other rides. Please allow for up to 30 minutes from when you are picked up to when you are dropped off at the designated stop.