UBC Accessibility Shuttle

If you have a temporary or permanent condition that impacts your mobility, the Accessibility Shuttle can help transport you to areas of campus that can otherwise only be accessed by foot.

About the service

The UBC Accessibility Shuttle launched in May 2018 to promote accessibility on UBC’s Point Grey campus.

The shuttle is a free, shared ride service available by booking through a dispatcher. It transports people with conditions that impact their mobility from designated stops to the central pedestrian areas of campus and back. The Accessibility Shuttle serves areas that can otherwise only be accessed by foot such as areas with limited vehicle access and parking.

People are encouraged to use transit (including the UBC Community Shuttle) and UBC Parking to get to locations that fall outside the Accessibility Shuttle service area.

Who can use the shuttle?

The UBC Accessibility Shuttle is available to all students, staff, faculty, residents, and visitors on the UBC Point Grey campus who have temporary or permanent conditions that impact mobility.

Ride Booking and Pick-up

Step 1: Book a ride

Speak with a dispatcher or leave a voice message at 604 822 9929. Rides will be available on a first-come, first-served basis and each client is limited to 3 one-way rides per day.

When you book your ride, please be prepared with your pick up and drop off locations, dates and times. Please see the shuttle map for stop locations (at the bottom of this page).

You must book your ride ahead of time. Bookings are made on a first-come, first-served basis and are subject to availability. Wait time can vary, depending on volume.

Book ahead to ensure a more timely and reliable service. If you leave a voice message to book your trip, you will receive a call back to confirm your ride within one business day.   

Step 2: Ride Pick Up

Please be at your shuttle stop on time. Once the shuttle arrives at your stop, it will wait a maximum of five minutes, depending on rider demand.

Look for shuttle signs at your stop location. This is where the shuttle will meet you. See the shuttle map for more details on where to go for your pick up.

Hours of operation

The UBC Accessibility Shuttle operates between 8:00am and 7:00pm, Monday to Friday, excluding statutory holidays.

Areas served by the Accessibility Shuttle

The UBC Accessibility Shuttle provides pick up and drop off at designated stops. Pick up locations for people arriving on campus are near the North, Fraser River, West, Rose, and Health Sciences parkades and near transit. Drop off locations are at designated stops within the pedestrian core. The shuttle will return people to their chosen stop closest to their residence, parking or transit location. Please refer to the shuttle map below for pick up or drop off location details.

Stop Locations accessibility shuttle

Shuttle stop locations (as shown in the map above):

  1. North Parkade - at the west end of Student Union Boulevard (under the shelter) 
  2. Learners' Walk - Off Learners' Walk just east of the Indian Residential School History and Dialogue Centre (IRSHDC)
  3. Buchanan - On the north side of Memorial Road at Learners' Walk
  4. Koerner Library - At the north end of the Library just off Main Mall
  5. Flagpole Plaza - At the northwest corner of Flagpole Plaza near elevator to Rose Garden Parkade
  6. Memorial Parking Lot - At southeast corner of West Mall and Memorial Road, across from walkway to 2nd level of the Fraser River Parkade
  7. First Nations Longhouse - Outside Longhouse by loading zone on Lower Mall, near walkway to Longhouse Lower Mall entrance 
  8. Marine Drive Residence - South of parking lot outside Marine Drive Residence Building #4, near The Point Grill
  9. West Parkade - On West Mall, at the south end of Swing Space Building (next to 4th level parkade exit)
  10. Henry Angus - On the west side of Main Mall at walkway to Henry Angus Building main doors
  11. Neville Scarfe - On the west side of Main Mall at walkway to Neville Scarfe Building main doors
  12. Earth Sciences - On the west side of Main Mall at north end of Earth Sciences Building
  13. H.R. MacMillan - On the west side of Main Mall at walkway to the south end of H.R. MacMillan building 
  14. Hugh Dempster - On Engineering Road in front of Hugh Dempster Pavilion entrance
  15. Health Sciences Parkade - Off Health Sciences Mall across the street from the parkade at pick-up/ drop-off area next to UBC Hospital Purdy Pavilion
  16. Alumni Centre - On East Mall at west end of the Alumni Centre