Centre for Accessibility

What the Centre for Accessibility can help with

The Centre for Accessibility facilitates disability-related accommodations and programming initiatives designed to remove barriers for students with disabilities and ongoing medical conditions.

Top reasons to connect

  • Learn how your disability or on-going medical condition impacts your learning and participation in UBC activities 
  • Connect with an advisor if you previously received disability-related accommodations at your previous school
  • Discuss your disability-related considerations for housing, funding, or admission at UBC
  • If you've already registered with the Centre for Accessibility and your circumstances have changed, request a new academic concession or disability accommodation

How UBC accommodates students with disabilities

The Disability Accommodation Policy (pdf) (Policy LR7) provides guidance for students, faculty, and staff to understand the process by which accommodations for students with disabilities are made at the University.

What the policy does

  • Clearly defines the responsibilities of the key University members involved in the process of accommodation
  • Expands upon and clarifies the scope of the Policy
  • Defines key terms used
  • Outlines the key principles to be considered when determining and implementing accommodations

Policy FAQ

How to register

In order to register with the Centre for Accessibility, you must meet with an Accessibility Advisor. You must complete the steps below before an advisor can contact you to set up the appointment.

All intake appointments are scheduled for one hour except for prospective students and those in the Real Estate program or affiliate colleges.

Before your appointment

Learn about the following topics

Explore each topic to determine if registering with the Centre is right for you:

Students with suspected learning disabilities are recommended to meet with an Accessibility Advisor by booking an appointment before pursuing a medical assessment.

Gather your medical documentation

You must provide medical documentation prepared by a professional who is qualified to diagnose your specific disability or medical condition. Before submitting your documentation, make sure you meet documentation standards.

If you do not have documentation, you may not be able to schedule an appointment with an advisor. 

If securing medical documentation in advance is a major barrier, please explain on the Information Form when booking your appointment. The first step should be to meet with a healthcare provider to discuss your concerns.

Booking your appointment

Complete the Centre for Accessibility Information Form online and upload your medical documentation. 

Your form and documentation will be reviewed and you will be contacted to book an appointment with an Accessibility Advisor.

After your appointment, your Accessibility Advisor will determine the academic accommodations you're eligible for.

Phone appointments

Phone appointments can be made if you are not able to meet on campus. You will be responsible for initiating the call at the appointed time.

Accommodation letter and exam reservation request

Information for students

Once you have met with an advisor, please log in to access your accommodation letter and/or to book an exam.

Student log in

Information for faculty

Please log in to view student accommodation letters and upcoming exams requested by your students registered with the Centre. The list of Accommodation Letters does not represent the students who have booked an exam.

Faculty log in

Centre for Accessibility blog

Stay up to date on urgent notices around access issues, such as construction on campus or broken elevators. You may also find updates for awards and opportunities.

Visit the blog

Contact us

Drop-in to online advising

If you are already registered with the Centre, drop-in online advising will begin on Monday, September 14. You may choose a Zoom session or phone appointment for your session.

Make an appointment by calling the Centre at 604 822 5844 and then dialing 0. Booking for drop-ins for that day will start at 8:30am.  

These appointments are limited to 15 minutes only. You can prepare for the meeting by jotting down items you want to cover.

To book a regular appointment with your Accessibility Advisor,  email info.accessibility@ubc.ca or call 604 822 5844.

Drop-in advising hours


10:00 am – 1:00 pm

2:00 pm – 5:00 pm


10:00 am – 1:00 pm

 2:00 pm – 5:00 pm

Wednesday  9:00 am – 12:00 pm
Thursday  9:00 am – 3:00 pm
Friday 10:00 am – 1:00 pm

Helpful resources