What ES Advisors can help with
If you are an undergraduate student in a degree program, you’re assigned a dedicated Enrolment Services Advisor (ES Advisor) to help you navigate registration, finances, and more at UBC. If you don’t have an assigned advisor, they’re still available to help.
For questions about course planning or program requirements, please connect directly with your academic advising office.
In June and July, Enrolment Services is available for phone service during student registration appointments beyond in-person hours.
Top reasons to connect
- Get help with managing your finances or creating a financial plan.
- Talk to someone about scholarships, bursaries, awards, and student loans.
- Walk through your payment options for tuition and fees.
- Understand UBC regulations and processes.
- Find support for course registration issues.
Contact us
- Phone: 604 822 9836
- Toll-free: 1 877 272 1422
- Address: Main floor, Brock Hall (1874 East Mall)
Opening hours
The Enrolment Services Advising Centre is closed on all statutory holidays observed by UBC.
- Monday: 9:30 am to 4:00 pm
- Tuesday: 10:00 am to 4:00 pm
- Wednesday: 9:30 am to 4:00 pm
- Thursday: 9:30 am to 4:00 pm
- Friday: 9:30 am to 4:00 pm
Talk to an advisor
- If you’re an undergraduate student, follow the online instructions to find your Enrolment Services Advisor’s contact information in Workday.
- If you’re a graduate, postgraduate, or other type of student, call 604 822 9836, or submit your question through the online form.
- To connect with an Enrolment Services Advisor in person, drop by the Enrolment Services Advising Centre in Brock Hall on weekdays.
Financial wellness workshops
Enrolment Services Advisors host workshops for incoming students and throughout the year on a range of topics and can come to your meeting or event to present. For more information, see the Financial Wellness Workshops page.