What ES Advisors can help with
If you are an undergraduate student in a degree program, you’re assigned a dedicated Enrolment Services Advisor (ES Advisor) to help you navigate registration, finances, and more at UBC. The majority of newly admitted students are assigned an ES Advisor by the end of June. If you don’t have an assigned advisor, you can still connect with other ES Advisors for help.
For questions about course planning or program requirements, please connect directly with your academic advising office.
Reach out early for support, especially during registration periods and the beginning of school terms. Enrolment Services will offer extended hours of phone support during the registration periods in June and July.
Top reasons to connect
- Get help with managing your finances or creating a financial plan.
- Talk to someone about scholarships, bursaries, awards, and student loans.
- Walk through the ways you can pay your tuition and fees.
- Understand UBC regulations and processes.
- Find support for course registration issues.
- Access and update your student records.
- Request letters, complete forms, or gather signatures required from the Registrar’s office.
Contact us
Enrolment Services is closed on all statutory holidays observed by UBC.
Connect online
- If you’re an undergraduate student, learn how to find your ES Advisor’s email in Workday. Your ES Advisor is your main point of contact in Enrolment Services. Please contact them directly with questions.
- If you’re a graduate, postgraduate, other type of student, or an alumni, submit your question through the online contact form.
Reach out by phone
Contact Enrolment Services by phone during opening hours. Please have your student number ready when you call.
- Phone: 604 822 9836
- Toll-free: 1 877 272 1422
Visit in person
Drop by the Enrolment Services Advising Centre in Brock Hall (1874 East Mall) during opening hours:
- Monday: 9:30 am to 4:00 pm
- Tuesday: 10:00 am to 4:00 pm
- Wednesday: 9:30 am to 4:00 pm
- Thursday: 9:30 am to 4:00 pm
- Friday: 9:30 am to 4:00 pm
Additional resources
Learn how to navigate the UBC student system, which includes course registration.
Read the policy on what’s expected of UBC students.
Financial wellness education and workshops
Enrol in self-guided courses for topics like budgeting, or book a workshop for your student group event.