If you’re injured
For medical emergencies, please call 911.
If you’re injured, you can visit UBC Student Health Service on campus, or go to Urgent Care at the UBC Hospital.
If you need help getting to a class or another location on campus due to mobility issues, book a ride on the Accessibility Shuttle.
Contact Campus Security anytime
Campus Security is available 24/7. Call 604 822 2222 if you need help, feel threatened, or notice suspicious activity.
You can also reach them immediately on a Blue Phone, one of more than 85 blue-coloured poles on campus that have the word “Assistance” printed on them.
Know the signs of an accidental drug poisoning
Many illegal substances in Canada can have unknown mixes of drugs in them, like fentanyl or benzodiazepines. This has resulted in many deaths in British Columbia and across the country. If you plan to use substances, make a plan to reduce harm and know how to respond to accidental drug poisoning.
You can get a free and confidential naloxone kit from Student Health Service, at AMS SASC, or at any participating BC pharmacy. There are also fentanyl test strips available on campus.
Keeping your stuff safe
Don’t leave valuables like your phone or computer unattended in libraries and other public spaces. It can only take a few seconds for them to disappear.
As a preventative measure, upload free device location software like Find My iPhone to track your phone or computer if it should ever be lost or stolen.
If you bike to campus, investing in a high-quality lock goes a long way to preventing bike theft. Check out helpful tips on keeping your bike safe and cycling to campus.
If you lose something on campus, you can search the Lost and Found Database to check if your item has been turned in. Most lost items will typically be brought to the on-campus Lost and Found desk.
Walking at night on campus
If you don’t feel comfortable walking around campus by yourself, particularly in the dark, plan to walk with friends, or contact AMS Safewalk for a co-ed team to walk with you or drive you to your destination.
Safewalk is available until 2:00 am. After that, UBC Campus Security will gladly provide the same service.
Staying safe online
Watch out for emails that do not seem legitimate as they can be phishing emails, which try to steal your personal info by inviting you to click on links.
Remember that UBC will never send you an email asking for your Campus-Wide Login or password.
Visit Privacy Matters @ UBC to learn more about how to stay safe online, including how to encrypt your computer and mobile devices.
Frauds and scams
Unfortunately, there are many different frauds and scams out there, such as those impersonating government departments like the Canada Revenue Agency.
Visit the RCMP website for valuable tips on how to protect your money and remember that if something sounds too good to be true, it probably is.
If you suspect a phone call, email, rental, job offer, or anything else may be a scam, or if you have been the victim of a scam, the best thing to do is call the police at 911.
Reach out for sexual assault support
If you have experienced sexual violence or if you know someone who has, call 604 822 1588 to contact the Sexual Violence Prevention and Response Office (SVPRO) for support.
Get safety alerts
Sign up for the UBC Alert system to receive safety news and information from the university through the UBC Safe Vancouver app. Alertable is a free app used by emergency management agencies across BC to issue regional alerts like wildfires, severe weather, etc. Use this to stay informed about events that may impact your commute or region.
Preparing for emergencies
Emergencies like earthquakes, fires, or severe weather can happen when you least expect them. Knowing what to do ahead of time can make a big difference.
Visit the UBC Safety & Risk Services website to learn how to stay safe on campus in a variety of situations. You’ll find simple checklists, emergency kit guides, evacuation tips, and more.
Reporting building or classroom issues
Please contact UBC Facilities if you notice broken lights, heating or air conditioning problems, unsafe building infrastructure, or overgrown landscaping.