International Student Guide
Find everything you need to know about life as an international student at UBC's Vancouver campus.
Be aware of a potential phone scam involving Citizenship and Immigration Canada (CIC)
If you receive a call from someone who says they are Citizenship and Immigration Canada requesting personal information, it may not be CIC making the call. The number on the call display may show as CIC’s Call Centre number [888-242-2100]. We advise you do not provide any personal information, such as your address, passport, UCI, study permit, or credit card number. You could tell the caller you are concerned about “phone scams” and arrange to provide the information by calling the CIC Call Centre yourself. Please report any such call to campus RCMP at 604-224-1322. Make detailed written notes of the conversation for police records. Learn more.
- NOTICE ABOUT TRAVEL ITINERARY: Many online applications for permits currently request a Travel Itinerary to be uploaded. If you have no upcoming travel plans, you can write and upload a letter explaining that you have no travel plans. This will allow you to complete your application submission.
- March 2 to March 31: Free help with your taxes - sign up for the UBC Tax Assistance Clinic
- June 12: After experiencing difficulties and slow performance with MyCIC online services, the issue has been resolved
- June 3: New changes of immigration regulations for international students
These resources will help you navigate life as an international student at UBC
Get help with your academics
Manage your money
Find diversity and equity resources
Information for your family
Sign up to receive the International Community Update newsletter
Whether you want to receive important updates or are looking to connect with other international students on campus, sign up to the International Community Update to receive all that and more every Friday.
Talk to an advisor
Depending on the nature of your enquiry, we have International Student Advisors (ISAs) and Regulated Canadian Immigration Consultants (RCIC) who are available to assist you.
They are available for drop-in advising, Monday to Friday: 1:00 pm - 4:00 pm (no appointment necessary).
Email them directly at: firstname.lastname@example.org
When emailing us
Please include the following information:
In the subject line
- Your student number
In the email body
- Your name
- Your citizenship(s)
- All permit and visa expiration dates (if applicable)
- Currently in Canada (YES or NO)