UX Lab

We do user research to improve Student Services websites and more.

About the UX Lab

What is user experience?

User Experience (UX) is about how we interact with an organization, its services, and its products (in UBC's case, this means our websites, systems, and applications). 

What's the UX Lab?

The UX Lab team is part of UBC Student Communications Services. We run user research and usability testing to remove frustration and add delight to our digital communications and services.

Join the mailing list

We'll notify you about upcoming user tests, surveys, and opportunities to participate in in-person research.

Depending on the length of the test, you can get anything from a free chocolate bar to a $20 Food Services gift card.

Get involved with us

Each term, we recruit student researchers to support major UX research projects.

As a research assistant, you'll receive:

  • Training on UX methods, data processing, reporting
  • Hands-on experience running a UX research study
  • An opportunity to learn more about UX as a potential career path

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