If you have been affected by the recent flooding throughout the province and are in need of urgent financial support, please contact your Enrolment Services Advisor directly.

Students at the Wellness Centre
July 23, 2021
4 mins read

UBC resources to know as a new student

There’s a trove of services, resources, and programs at UBC you may not even know about! 

There’s so much going on at UBC that it can be hard to keep track of everything you hear about. This guide is a great place to start if you’re looking for resources on degree planning, getting involved, health and wellness, and more to help you have a safe, healthy, and rewarding year.

Resources to help you get organized

Enrolment Services

Did you know that every undergrad has a specific Enrolment Services (ES) Advisor? ES Advisors can answer questions about transcripts, enrolment letters, registration troubleshooting, tuition, financial support options, and more. Find out how to contact yours in the Student Service Centre under Personal Info > UBC Contacts.

International Student Advising

The folks at International Student Advising are experts on immigration, visas, health insurance, work permits, and adjusting to life in Canada in general. You can drop in to Zoom advising sessions or email International Student Advising staff with your questions.

Additionally, take a look at the International Student Guide for info on travelling to Canada and resources on immigration, health insurance, work permits, and more! 

Academic advising

When the nuts and bolts of your degree start to feel like they’re coming loose, or if you just want to make sure you’re on track, contact your faculty’s academic advising office. They can help with degree planning, program requirements, and other issues related to your courses to ensure things are running smoothly at the pace you want. Contact them by email or phone, or attend virtual drop-in hours if they’re available!

Chapman Learning Commons

Want to level up your studying and writing skills? Get in touch with the Chapman Learning Commons for study tips, advice on citations, and appointments for tutoring or writing help. Drop by the 3rd floor desk at Irving K. Barber Learning Centre during their open hours or visit the Chapman Learning Commons website to find out more. 

Resources to help you connect to your community

Centre for Community Engaged Learning (CCEL)

Talk to CCEL staff to learn how you can effect positive change by collaborating on projects in the greater Vancouver community. You can learn from community partners at an event, participate in an immersive community experience like Reading Week, lead a project by writing a grant, or by joining a Social Impact Lab project.

First Nations House of Learning

The First Nations House of Learning (FNHL), located in the First Nations Longhouse, provides various services to Indigenous students—including organizing student events and initiatives across UBC, and hosting the Indigenous Students Collegium. If you are an Indigenous student new to UBC, you are automatically subscribed to The Talking Stick, FNHL’s e-newsletter, which serves to keep you informed of upcoming events, activities and opportunities. You can also follow the First Nations Longhouse Facebook or Instagram accounts and the Indigenous Events calendar for ongoing information throughout the year.

UBC is also home to X̱wi7x̱wa Library, the only university library in Canada dedicated to Indigenous content—check out its website for information on collections and resources.  

Resources to help you get support 

Centre for Accessibility

Accessibility Advisors can help if you have a disability or ongoing medical condition that you think will impact your academics.

Advisors can answer your accessibility questions and help with academic accommodations. Some potential accommodations can include alternate format materials, support for exams, and hiring a student note-taker. Appointments are available in-person, over Zoom, and on the phone.

Wellness Centre

The UBC Wellness Centre believes that a healthy mind, body, and spirit are foundations for students to achieve their personal and academic goals. Located in the UBC Life Building, the Wellness Centre is a friendly, peer-hosted space offering a range of wellbeing programs. You can enroll in their Canvas course to access strategies and resources on wellbeing topics and read what other students are thinking about for their health and wellbeing.

Counselling Services 

Wellness advising and drop-in counselling appointments are available if you’ve been feeling sad or anxious to the point where you’re overwhelmed, or if you’re facing ongoing mental health challenges that interfere with your daily life. Counselling Services also offers group programs on a drop-in basis as well as by referral.

Call or drop into their centre at Brock Hall to make an appointment. Appointments are being conducted over the phone, video, and in person starting this September.

Sexual Violence Prevention & Response Office (SVPRO)

SVPRO is a confidential place for those who have experienced, or been impacted by, any form of sexual or gender-based violence, harassment, or harm, regardless of where or when it took place. Support is available for those who identify as survivors, those who aren’t sure about their experiences, and those who are supporting individuals who have been harmed.

All SVPRO programming and services are currently available online and by phone, though requests for in-person services may be accommodated. After-hours service between 4:30pm and 8:30am are provided by WAVAW Rape Crisis Center on behalf of SVPRO.

SVPRO also offers workshops, training, and volunteer opportunities to encourage students to take action against sexual and gender-based violence. You can also self-enroll in SVPRO online training on Sexual Consent and Consent Culture.

These are just some of the many resources you can access as a UBC student. Additionally, check out the Student Services support page for info on managing your money, health, and more! 

It’s not always easy to ask for help, but these services are here for you—so take advantage of them when you need to. No matter where you may be in the world, you’re a part of the UBC community!