Support

Select the right contact for your concern. Choose from one-on-one support or explore campus-wide resources.

Crisis support 24/7

Get help if you or someone else is in immediate danger, or at risk of harming yourself or others

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or visit your nearest emergency room

If you or someone you know is feeling hopeless or at risk of harm, call or chat online with a crisis responder any time

Visit CrisisCentre BC

Resources and supports

From academics to health, our advisors, doctors, and nurses are here to support you.

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  • Academics

    Talk to an Undergraduate Academic Advisor for help with program planning or degree requirements, or if you have questions about your academics.

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  • Money

    Talk with an Enrolment Services (ES) Advisor for help with your finances – anything from budgeting to bursaries.

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  • Immigration

    Talk with an International Student Advisor (ISA) for help with your immigration documents or student visa.

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  • Health

    Get tips and resources for topics like sexual health and managing stress, or talk to a professional about your health concerns.

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  • Career

    Meet with a Career Peer Coach or Advisor for resources, tips, and advice on getting a job.

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  • Sexual assault support

    Talk to a Sexual Violence Response Specialist for help if you have experienced sexual assault or sexual violence. We believe you.

Other online and in-person resources

Connect with the resources and people who can help you with life at UBC.

Enrolment and accommodations

Registration and tuition

Accessibility

On-campus opportunities

Student clubs

Recreation

Leadership and involvement

Career + experiences

Career resources

Community-based experiences

Exchange and International programs

Support specific to students who are

International students

Living in residence

Aboriginal

Graduate & Post-doctoral

Academic Advisors

Undergraduate Academic Advisors help with program planning, degree requirements, questions related to courses, and more. For Graduate Programs advising, visit the Graduate + Post Doctoral website. 

Top reasons to visit
  • Starting place for navigating academic issues
  • Course planning
  • Graduation requirements
  • Honours program requirements
  • Academic probation
  • Transfer credits
Contact us

To find contact details of your advisor, find your faculty below or start typing to filter

Top reasons to visit
  • Starting place for navigating academic issues
  • Course planning
  • Graduation requirements
  • Honours program requirements
  • Academic probation
  • Transfer credits
Student-tested tips
  • If you drop-in, plan for a 30-minute wait time.
  • Arts and Forestry students can text QLess, UBC’s Virtual Line system, to save your spot without standing in line. Text “UBC” to 604-229-4098 and follow the prompts.

    NOTE: The QLess virtual line opens 15 min before drop-in hours and closes when the day’s appointments are full. You won't get an option to join the virtual line if the advising office is closed

Enrolment Services Advisors

Enrolment Services (ES) Advisors help you navigate finances at UBC. Get advice and resources for money-related concerns, like applying for loans or paying your tuition.

Top reasons to visit
  • Financial concerns or challenges
  • Awards, loans, and bursaries
  • Student fees and exemptions
  • Registration and withdrawals
  • Navigating UBC systems (eg. SSC)
Contact us

address

Enrolment Services Advising
Brock Hall
1874 East Mall
Vancouver, BC V6T 1Z1

Enrolment Services at IKB
Irving K Barber
Room 260
1961 East Mall
Vancouver, BC V6T1Z1

Hours

Get a real-time forecast of the wait time at the Enrolment Services Advising Centre in Brock Hall. Text “UBC” to 604-229-4098 and follow the prompts. Learn more about joining the virtual line.

Enrolment Services (Brock Hall)
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Top reasons to visit
  • Financial concerns or challenges
  • Awards, loans, and bursaries
  • Student fees and exemptions
  • Registration and withdrawals
  • Navigating UBC systems (eg. SSC)
Things to note

If you are not assigned a specific ES Advisor, you can still contact the office to get help.

Student-tested tips
  • There are 2 ES Advising locations: Brock Hall and Irving K. Barber Learning Centre.
  • For urgent issues, visit the Advising Centre in Brock Hall.
  • You can text QLess, UBC’s Virtual Line system, to save your spot without standing in line. Text “UBC” to 604-229-4098 and follow the prompts. The virtual line opens 15 min before drop-in hours and closes when the day’s appointments are full.
  • You can email your ES Advisor directly.
    If you don't know who your ES Advisor is, log onto the SSC, and find them under "Personal Info">"UBC Contacts"

More about ES Advising

International Student Advisors

International Student Advisors (ISAs) are professionally trained consultants who can guide you through life as an international UBC student, from study permits and legal status to adjusting to life in Canada.  

Top reasons to visit
  • Help with study and work permits
  • Visas and passports
  • Health insurance
  • Cultural transitions
Contact us

address

International Student Advising
UBC Life Building
Room 1200
6138 Student Union Blvd.
Vancouver, BC V6T 1Z1

Hours

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Drop-in advising

Monday to Friday - 1:00 pm to 4:00 pm
You might not need to see an advisor. General questions can be answered at the main office.

Tuesday, March 12 – Drop-in advising will be open from 2:30 pm to 3:30 pm

Top reasons to visit
  • Help with study and work permits
  • Visas and passports
  • Health insurance
  • Cultural transitions
Things to note

International Student Advisors don't advise on permanent residency.

Student-tested tips
  • Check the International Student Guide first. There are tutorials on a range of popular topics.

  • Drop in during open hours if you have a quick question or need immediate advice.

More about ISA

Career peer coaches and advisors

Meet with a Career Peer Coach or Advisor for help on things like résumés, cover letters, interview preparation, and exploring potential careers related to your major or program.

Top reasons to visit
  • Help with resumes and cover letters
  • Interview preparation
  • Job search support
  • Career exploration and goal-setting
  • Jobs or extracurricular opportunities related to your major
Contact us

address

Centre for Student Involvement and Careers
Brock Hall
Room 1036
1874 East Mall
Vancouver, BC V6T 1Z1

Hours

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Top reasons to visit
  • Help with resumes and cover letters
  • Interview preparation
  • Job search support
  • Career exploration and goal-setting
  • Jobs or extracurricular opportunities related to your major
Student-tested tips
  • Find jobs or opportunities on CareersOnline, UBC's online career resources platform.
  • Get started with online resources if you need help with topics like networking, informational interviews, or salary negotiations.
  • For help with writing or reviewing resumes or cover letters, visit the Centre for Student Involvement and Careers front desk to book a 30-minute one-on-one peer coaching session.
  • Explore workshops for advice on interviews, job searching, leveraging your LinkedIn profile, building confidence.

More career help

Sexual Violence Response Specialists

If you or a friend has been sexually assaulted, we believe you. Sexual Violence Response Specialists support you if you want to talk, explore your options or get help with next steps.

Visit SVPRO

SVPRO is here to help if you've experienced sexual assault. They can help with:
  • A safe place to stay
  • Transportation to the hospital, police, or court
  • Academic concessions (e.g. extensions)
  • Workplace accommodation
  • Reporting options
Contact us

address

Sexual Violence Response and Prevention Office
Orchard Commons
Room 4071
6363 Agronomy Road
Vancouver, BC V6T 1T2

Hours

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If the office is closed, please call and leave a message and we will get back to you within the next business day.

SVPRO is here to help if you've experienced sexual assault. They can help with:
  • A safe place to stay
  • Transportation to the hospital, police, or court
  • Academic concessions (e.g. extensions)
  • Workplace accommodation
  • Reporting options
Student-tested tips
  • SVPRO can connect you to other UBC support services related to your assault, like the Centre for Accessibility, Investigations, and Student Health Service.
  • The AMS Sexual Assault Support Centre (SASC) can also support you and listen to you. If you choose to report or need academic concessions, they’ll refer you to SVPRO.