Student support and resources
Support options by topic
Academics
There are many resources at UBC to help you navigate your learning experience.
Money
See your options for getting financial support, learning to budget, paying tuition, or applying for awards and scholarships.
Immigration
Find answers to your questions on studying and working in Canada, health insurance, preparing your immigration application, and more.
Health
Speak with a professional about your health concerns or get tips and resources for topics like managing stress or sexual health.
Career
Meet with a Career Advisor or get resources, tips, and advice on starting your career.
Sexual assault support
Help is available if you have experienced sexual assault or sexual violence. We believe you.
UBC campus and community services
UBC Okanagan students
Campus services
- Campus Security
Know what to do if you lose an item or need help during an unsafe situation. - UBC Libraries
Browse research material or get help on research and citations. - UBC Bookstore
Shop online for textbooks, lab equipment, UBC merchandise, and get your digital UBC card. - UBC Housing
Find out what it’s like to live in residence, including meal plans and things to bring. - UBC Food Services
Check which restaurants and eateries are open on campus, and get tips on cooking and eating well. - UBC Parking
Consider a parking pass or find places to park if you drive to campus.
Community support
- First Nations House of Learning
Visit the space dedicated to the Indigenous community, and learn about Indigenous culture through events and activities. - Equity & Inclusion Office
Book a confidential advising session for discrimination or harassment concerns. - Chaplains
Get one-on-one pastoral or spiritual counselling and find opportunities to engage in a faith tradition. - UBC Ombuds Office
Receive confidential and impartial support if you need help navigating UBC policies and processes, or are unsure where to start with a fairness concern.
Academics
Contact us
Academic Advising
Your faculty’s Academic Advisors can answer questions on courses, program planning, degree requirements, and more.
For course registration issues
If you have questions about registering or withdrawing from a course, or anything related to the Course Schedule, please contact your Enrolment Services Advisor.
Accessibility Advising
Contact the Centre for Accessibility if you have an ongoing or persistent health condition affecting your studies.
Academic and learning resources
Academic concessions
If you feel that a specific circumstance is affecting your studies and health, you may be eligible for an academic concession.
Get academic experience
Student blog posts
Read tips and resources from students on studying, learning, academics, and more.
Money
Contact us
Enrolment Services Advisors
Connect with your Enrolment Services Advisor for money-related concerns, like applying for loans and paying your tuition, or navigating UBC systems, including student fees and exemptions.
If you have urgent financial concerns
Students facing urgent financial concerns can speak with an Enrolment Services Advisor. ES Advisors are here to help you manage your individual situation and explore options for short-term critical financial assistance.
Financial resources
Funding your studies
UBC offers many financial resources and tools for you to fund your education, such as loans, awards, and student work options.
Student blog posts
Read blog posts from students on budgeting tips, money basics, and more.
Immigration
Contact us
International Student Advisors
Connect with International Student Advising for guidance on life as an international UBC student, from study permits and health insurance, to adjusting to life in Canada.
Application tutorials
Browse the complete list of tutorials for step-by-step instructions on how to prepare applications for your study permit, work permit, BC Medical Services Plan, and more.
Online application review courses
Before applying, enrol in a Canvas application review course to go over your initial study permit, study permit extension, Temporary Resident Visa, co-op work permit, or Post-Graduation Work Permit application.
Resources for international students
International Student Guide
Check out the International Student Guide for everything you need to know about life as a UBC international student, such as immigration application tutorials, health insurance information, working in Canada, and inviting family to visit.
Immigration and health updates
Get timely information on immigration, health insurance, and more on the International student updates and FAQ.
If you're travelling to Canada from abroad
Before making travel plans, check the Travelling to Canada guide to learn when to travel, prepare documents you’ll need, and know what to do upon arrival at the airport or border.
If you need to work in Canada
Make sure you meet the requirements to work in Canada during and after your studies.
Health
Contact us
Student Health Services
For help with your health concerns, book an appointment with a doctor or other medical professional.
Counselling Services
Learn about counselling services available to you, including online options and how to book appointments.
Wellness Centre
Access information, strategies, and resources at the Wellness Centre on topics such as dealing with stress, taking care of your sexual health, helping a friend who is struggling, overdose first aid, and more.
Health resources
Crisis support 24/7
Get help if you or someone else is in immediate danger, or at risk of harming yourself or others by calling 911, or visiting the nearest emergency room.
If you or someone you know is feeling hopeless or at risk of harm, call or chat online with a crisis responder any time.
UBC Student Assistance Program
Receive free, 24/7 personal counselling and life coaching through the UBC Student Assistance Program, accessible anywhere in the world, offered in many languages through phone, video-counselling, and more.
Finding health support at UBC
To see which options are available to you, complete a short questionnaire for a list of support resources specific to your needs.
Stay active at home
UBC Recreation offers virtual fitness recordings for you to follow along with in the comfort of your own space.
Career
Contact us
UBC Career Centre
The UBC Career Centre supports students in their career development from their first day on campus until after they graduate.
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Career Advisors
Connect with a Career Advisor for help on resumes, cover letters, interview preparation, and learning about potential careers related to your major or program. -
Career events and workshops
Attend events and workshops, such as career fairs, interview preparation, job search, and more.
Career tools and opportunities
CareersOnline
Browse job and volunteer opportunities or register for workshops on the online career resources platform for UBC students and alumni.
Career resources
Get started with online resources if you need help with topics like networking, informational interviews, or salary negotiations.
UBC experiences
Find work opportunities, get involved in peer programs, or lead other students in UBC experiences.
Community experiences
Give back to the community by participating in off-campus opportunities supporting local schools or organizations.
Sexual assault support
SVPRO is here to help if you've experienced sexual assault. They can help with:
- A safe place to stay
- Transportation to the hospital, police, or court
- Academic concessions (e.g. extensions)
- Workplace accommodation
- Reporting options
- Connect you to other support services
Contact us
Sexual Violence Prevention and Response Office (SVPRO)
UBC Sexual Violence Response Specialists are here to support you if you want to talk, explore your options, or get help with next steps.
AMS Sexual Assault Support Centre (SASC)
The AMS Sexual Assault Support Centre (SASC), located in the AMS Nest and run by full-time staff and students, can also provide support and listen to you.
SVPRO is here to help if you've experienced sexual assault. They can help with:
- A safe place to stay
- Transportation to the hospital, police, or court
- Academic concessions (e.g. extensions)
- Workplace accommodation
- Reporting options
- Connect you to other support services
