Get support from UBC student resources and services on finances, health, immigration, and more.
Support
Crisis support 24/7
Get help if you or someone else is in immediate danger, or at risk of harming yourself or others
or visit your nearest emergency room
If you or someone you know is feeling hopeless or at risk of harm, call or chat online with a crisis responder any time
Resources and supports
Academics
Talk to an Undergraduate Academic Advisor for help with program planning or degree requirements, or if you have questions about your academics.
Money
Talk with an Enrolment Services (ES) Advisor for help with your finances – anything from budgeting to bursaries.
Immigration
Talk with an International Student Advisor (ISA) for help with your immigration documents or student visa.
Health
Get tips and resources for topics like sexual health and managing stress, or talk to a professional about your health concerns.
Career
Meet with a Career Peer Coach or Advisor for resources, tips, and advice on getting a job.
Sexual assault support
Talk to a Sexual Violence Response Specialist for help if you have experienced sexual assault or sexual violence. We believe you.
Other online and in-person resources
Enrolment and accommodations
On-campus opportunities
Off-campus experiences
Community projects and programs
Exchange and International opportunities
Additional support
Academic Advisors
Top reasons to visit
- Starting place for navigating academic issues
- Course planning
- Graduation requirements
- Honours program requirements
- Academic probation
- Transfer credits
Contact us
To find contact details of your advisor, find your faculty below or start typing to filter
Top reasons to visit
- Starting place for navigating academic issues
- Course planning
- Graduation requirements
- Honours program requirements
- Academic probation
- Transfer credits
Student-tested tips
- If you drop-in, plan for a 30-minute wait time.
- Arts and Forestry students can text QLess, UBC’s Virtual Line system, to save your spot without standing in line. Text “UBC” to 604-229-4098 and follow the prompts.
NOTE: The QLess virtual line opens 15 min before drop-in hours and closes when the day’s appointments are full. You won't get an option to join the virtual line if the advising office is closed
Enrolment Services Advisors
Top reasons to visit
- Financial concerns or challenges
- Awards, loans, and bursaries
- Student fees and exemptions
- Registration and withdrawals
- Navigating UBC systems (eg. SSC)
Contact us
- Phone604 822 9836
- Toll free1 877 272 1422
view address
Enrolment Services Advising
Brock Hall
1874 East Mall
Vancouver, BC V6T 1Z1
Top reasons to visit
- Financial concerns or challenges
- Awards, loans, and bursaries
- Student fees and exemptions
- Registration and withdrawals
- Navigating UBC systems (eg. SSC)
Things to note
If you are not assigned a specific ES Advisor, you can still contact the office to get help.
Student-tested tips
- You can text QLess, UBC’s Virtual Line system, to save your spot without standing in line. Text “UBC” to 604-229-4098 and follow the prompts. The virtual line opens 15 min before drop-in hours and closes when the day’s appointments are full.
- You can email your ES Advisor directly.
If you don't know who your ES Advisor is, log onto the SSC, and find them under "Personal Info">"UBC Contacts"
International Student Advisors
Top reasons to visit
- Help with study and work permits
- Visas and passports
- Health insurance
- Cultural transitions
Contact us
- Phone604 822 5021
address
International Student Advising
UBC Life Building
Room 1200
6138 Student Union Blvd.
Vancouver, BC V6T 1Z1
Top reasons to visit
- Help with study and work permits
- Visas and passports
- Health insurance
- Cultural transitions
Things to note
International Student Advisors don't advise on permanent residency.
Student-tested tips
- Check the International Student Guide first. There are tutorials on a range of popular topics.
-
Drop in during open hours if you have a quick question or need immediate advice.
Career peer coaches and advisors
Top reasons to visit
- Help with resumes and cover letters
- Interview preparation
- Job search support
- Career exploration and goal-setting
- Jobs or extracurricular opportunities related to your major
Contact us
- Phone604 822 4011
address
Centre for Student Involvement and Careers
Brock Hall
Room 1036
1874 East Mall
Vancouver, BC V6T 1Z1
Top reasons to visit
- Help with resumes and cover letters
- Interview preparation
- Job search support
- Career exploration and goal-setting
- Jobs or extracurricular opportunities related to your major
Student-tested tips
- Find jobs or opportunities on CareersOnline, UBC's online career resources platform.
- Get started with online resources if you need help with topics like networking, informational interviews, or salary negotiations.
- For help with writing or reviewing resumes or cover letters, visit the Centre for Student Involvement and Careers front desk to book a 30-minute one-on-one peer coaching session.
- Explore workshops for advice on interviews, job searching, leveraging your LinkedIn profile, building confidence.
Sexual Violence Response Specialists
SVPRO is here to help if you've experienced sexual assault. They can help with:
- A safe place to stay
- Transportation to the hospital, police, or court
- Academic concessions (e.g. extensions)
- Workplace accommodation
- Reporting options
Contact us
- Phone604 822 1588
address
Sexual Violence Response and Prevention Office
Orchard Commons
Room 4071
6363 Agronomy Road
Vancouver, BC V6T 1T2
SVPRO is here to help if you've experienced sexual assault. They can help with:
- A safe place to stay
- Transportation to the hospital, police, or court
- Academic concessions (e.g. extensions)
- Workplace accommodation
- Reporting options
Student-tested tips
- SVPRO can connect you to other UBC support services related to your assault, like the Centre for Accessibility, Investigations, and Student Health Service.
- The AMS Sexual Assault Support Centre (SASC), located in the AMS Nest and run by full-time staff and students, can also provide support and listen to you.
