Academic supports

UBC has a range of supports to help you plan your academic requirements, take care of your finances, and get support when you need it.

Academic advising

Enrolment Services Advisors

All undergraduate students registered in a degree program on UBC's Vancouver campus have been assigned an Enrolment Services Advisors who can give financial advice and help you take care of the basics like paying tuition, requesting a transcript, or changing your program. 

Personalized support

Your Enrolment Services Advisor supports you throughout your entire time at UBC. From the start of your degree, up until you graduate, your advisor can help you with things like tuition, course registration and financial planning. They can also guide you through UBC regulations and processes to make sure you get the resources you need, when you need them. 

Your Enrolment Services Advisor can help you with things like:

  • Tuition fee inquiries
  • Admission and readmission inquiries
  • Financial planning
  • Financial support options
  • Program change inquiries
  • Confirmation of enrolment

Contact your Enrolment Services Advisor

Peer-Assisted Study Sessions

Peer-Assisted Study Sessions are informal study sessions led by a senior student who specializes in your area of study. Multiple sessions are held every week, and the content is directly related to what you're learning in your course at the time.

You will learn techniques on how to effectively learn the course content and will also receive targeted support on areas you find particularly challenging. You are invited to drop into as many of these sessions as you would find helpful.

Distance and online learning support

The Centre for Teaching, Learning, and Technology (CTLT) and the UBC Learning Commons provide a range of resources for students registered in distance education courses and for students taking online courses. Learn more about UBC's supports for distance and online learners.

Academic accommodations

Academic accommodations help students with a disability or ongoing medical condition overcome challenges that may affect their academic success. Some examples of accommodations are:

  • Alternate format for print materials
  • Extended time on exams.
  • Classroom captioning

Find out more about the types of academic accommodations available.

Academic concessions

Academic concessions are generally granted when students are facing either:

  • Conflicting responsibilities such as religious observances, military duty, or conferences
  • Unforeseen events, such as a mental or physical health issue or family emergency

Find out more about academic concessions.

Earlier support to get back on track

Early Alert helps faculty, staff and TA’s provide better support for students who are facing difficulties that put their academic success at risk. With Early Alert, faculty, staff and TA’s can identify their concerns about students sooner and in a more coordinated way using a secure online system. This gives students the earliest possible connection to the right resources and support, before difficulties become overwhelming.

Learn more about Early Alert.


More support services