Counselling Services appointments are all being offered by phone during the COVID-19 outbreak. Students can call Counselling Services, 604 822 3811, to schedule an appointment by phone.
Intensive group programs have been suspended until further notice.
Updated: March 18, 2020 3:29 PM
Amidst the current outbreak of COVID-19, many students may be developing feelings of fear, stress, worry and isolation—these feelings are natural when facing threats that are beyond our control. Everyone reacts differently to these feelings, which can be overwhelming for some.
It is important to understand that if you need help in coping with these feelings, there are resources available. Find articles and resources that will guide you in managing your mental health during this time.
If you're feeling persistently stressed, anxious, or sad, you can drop in to Counselling Services (Brock Hall location) for a:
Many students find that a single counselling session can help them move forward in a positive direction. These 45 minute appointments are goal-directed, focusing on strengths and identifying helpful perspectives and/or strategies.
These 15 – 20 minute appointments focus on assessment and wellness planning that connects you to the level of support that best meets your needs. Wellness Advisors are trained Masters-level counsellors. They’ll listen to your needs and connect you with resources to help you reach your goals. This could include self-directed resources, workshops and coaching, group therapy, or individual therapy.
This is the most common experience at Counselling Services and may not be exactly the same for everyone. We meet each student's needs individually and adjust our process when necessary.
Visit the front desk.
Come early! Appointments often fill up an hour or two after opening.
Book an appointment. When you come back for your appointment, fill out a 10-minute questionnaire to help us understand your needs.
Come back earlier the next day for the best chance of getting an appointment.
In the meantime, you'll get a resource sheet with apps, websites, and tips you can use right away.
Try the recommendations. If they aren't working for you, you can come back for another appointment when you're ready.
Wellness Advisors and all of UBC’s health professionals are committed to keeping your visit and concerns completely private and confidential.
Information about you and your health can only be shared with your permission, or when safety concerns or legal requirements arise.
If you have any questions about confidentiality, please ask during your appointment.
We value and respectfully recognize Aboriginal history, culture, traditional values, stories, and healing practices that support wellbeing alongside the use of western therapies.
If you’re an Aboriginal student and you would like to self-identify as Aboriginal, we can offer you more support options, like visiting with an Aboriginal counsellor and/or arranging an appointment with the First Nations House of Learning. You can also choose to access support directly at the First Nations Longhouse (see map below). When coming to your counselling appointment at the First Nations Longhouse please follow signage to Room 191, the Counselling Services space.
Aboriginal self-identification is not used for any purpose other than to support you better.
First Nations Health Authority
Get tips, guides, and resources, find out about your health benefits, and more.
First Nations and Inuit Hope for Wellness Help Line
Online and phone counselling and crisis support.
Telephone: 604 822 8941
If you are unable to visit a Wellness Advisor at Counselling Services' Brock Hall location, you can also schedule an initial appointment at:
If you have been referred to intensive individual or group therapy, your appointment may be at one of the following locations.
Telephone: 604 822 3811
Telephone: 604 822 8941
On Wednesday afternoons, counselling is available at BC Children's and Women's Health Centre for UBC students completing programs at the Centre.
To make an appointment, call our front desk at UBC's Point Grey campus and let us know that you'd like to make an appointment at BC Children's and Women's Health Centre.
Telephone: 604 822 3811
UBC Counselling Services offers practicum placements to students in graduate counsellor training programs. The practicum is a high-quality, personalized training experience in an open, collegial atmosphere that promotes self-exploration and growth.
If you've visited Counselling Services, please take 5 minutes to tell us about your experience.
