If you're in British Columbia (BC), call Counselling Services at 604 822 3811 to schedule a virtual or in-person appointment, offered Mondays to Fridays. First-time appointments are booked for the same day and arranged on a first-come, first-served basis.
If you're outside of BC, there are other free counselling and health resources available. Get a list of support options specific to your location and needs with the Finding health support online tool.
There may be delays due to call volumes that are higher than usual. If you choose to leave a voice message, please speak clearly and leave the following information, as this will help us to return your call:
- Name
- Student number
- Phone number
- Faculty
Calls will be returned as soon as possible. You are welcome to call back and speak to the front desk directly. When we return your call, we will be calling from an unidentified number. To protect your privacy, we will not leave voicemails unless we have your written permission.
Privacy and Confidentiality
All of UBC’s health professionals are committed to keeping your visit and concerns completely private and confidential.
Information about you and your health can only be shared with your permission, or when safety concerns or legal requirements arise.
If you have any questions about confidentiality, please ask during your appointment.