Counselling Services

If you're feeling persistently stressed, anxious, or sad, make an appointment with a Wellness Advisor.

What Wellness Advisors can help with

When you drop in to Counselling Services, you can book a same-day appointment with a Wellness Advisor.

Wellness Advisors are trained Masters-level counsellors who meet students for a one-time 15-20 minute assessment. They’ll listen to your needs and connect you with resources to best help you reach your goals. This could include self-directed resources, workshops and coaching, group therapy, or individual therapy.

Top reasons to visit

A Wellness Advisor can help if these concerns or others are ongoing and affecting your academics, sleep, or motivation:

  • Sadness
  • Overwhelm
  • Stress
  • Anxiety  
  • Relationship troubles
  • Loss and/or grief
  • Past experience of physical, sexual, or emotional violence
  • Other mental health challenges

What to expect

This is the most common process at Counselling Services and may not be everyone's experience. We meet each student's needs individually and adjust our process when necessary.

1To make an appointment,

lady with a computer at the front desk
Visit the front desk.

2At the front desk,

form with timer
Fill out a 5-minute screening questionnaire.

3aIf a same-day appointment is available,

an adviser with a student

Book an appointment. When you come back for your appointment, fill out a 10-minute questionnaire to help the Wellness Advisor understand your needs. 

During your 15-20 minute appointment, the Advisor will assess your needs and recommend resources.

3bIf appointments are full for the day,

tomorrow badge with checkmark

Come back early the next day for the best chance of getting an appointment.

In the meantime, you'll get a resource sheet with apps, websites, and tips you can use right away.

4After your appointment,

Image of smartphone and resource poster
Try the recommended resources. If they aren't working for you, you can come back for another appointment when you're ready.

Student-tested tips

  • Counselling Services is busiest in October, November, and January, and wait times can be long. Visit as early as possible in the day for your best chance of getting a same-day appointment. Or, call Empower Me (1 844 741 6389) for life-coaching or counselling any time.
  • Wellness Advisors host a 3-4 pm mental health session every day (Monday to Friday), open to all students. Drop in to understand more about mental health and practice different ways to cope when you're not feeling your best.
  • If you have more general questions about health and wellness, get your answers right away by visiting a Wellness Peer Educator at the Wellness Centre.

Confidentiality

Wellness Advisors and all of UBC’s health professionals are committed to keeping your visit and concerns completely private and confidential.

Information about you and your health can only be shared with your permission, or when safety concerns or legal requirements arise.

If you have any questions about confidentiality, please ask during your appointment.

Aboriginal Students

We value and respectfully recognize Aboriginal history, culture, traditional values, stories, and healing practices that support wellbeing alongside the use of western therapies.

If you’re an Aboriginal student and you would like to self-identify as Aboriginal, we can offer you more support options, like visiting with an Aboriginal counsellor and/or arranging an appointment with the First Nations House of Learning. You can also choose to access support directly at the First Nations Longhouse (see map below).

Aboriginal self-identification is not used for any purpose other than to support you better.

24/7 resources for Aboriginal students

First Nations Health Authority
Get tips, guides, and resources, find out about your health benefits, and more.

First Nations and Inuit Hope for Wellness Help Line
Online and phone counselling and crisis support.

First Nations House of Learning

First Nations House of Learning

Telephone: 604 822 8941

First Nations Longhouse
1985 West Mall
Vancouver, BC V6T 1Z2
Canada

More locations

Initial appointments

If you are unable to visit a Wellness Advisor at Counselling Services' Brock Hall location, you can also schedule an initial appointment at:

  • BC Women's and Children's Hospital (for students studying and working at this campus)
  • The First Nations Longhouse (for Aboriginal students)

Individual therapy appointments

If you have been referred to intensive individual or group therapy, your appointment may be at one of the following locations. 

    Counselling Services - Brock Hall

    Counselling Services - Brock Hall

    Telephone: 604 822 3811

    Brock Hall
    1874 East Mall, Room 1040
    Vancouver, BC V6T 1Z1
    Canada

    Counselling Services - Lower Mall Research Station

    Counselling Services - Lower Mall Research Station

    Lower Mall Research Station
    2259 Lower Mall, Room 358
    Vancouver, BC V6T 1Z1
    Canada

    Counselling Services - First Nations Longhouse (Aboriginal students)

    Counselling Services - First Nations Longhouse (Aboriginal students)

    Telephone: 604 822 8941

    First Nations Longhouse
    1985 West Mall
    Vancouver, BC V6T 1Z2
    Canada

    Counselling Services - BC Children's and Women's Health Centre

    Making an appointment

    On Wednesday afternoons, counselling is available at BC Children's and Women's Health Centre for UBC students completing programs at the Centre.

    To make an appointment, call our front desk at UBC's Point Grey campus and let us know that you'd like to make an appointment at BC Children's and Women's Health Centre.

    Counselling Services - BC Children's and Women's Health Centre

    Telephone: 604 822 3811

    BC Children's and Women's Health Centre
    4500 Oak Street
    Vancouver, BC V6H 3N1
    Canada

    Feedback survey