Counselling Services

If you're feeling persistently stressed, anxious, or sad, you can book a Counselling appointment by phone.

Managing Your Mental Health During the COVID-19 Outbreak

Amidst the outbreak of COVID-19, many students may be developing feelings of fear, stress, worry and isolation—these feelings are natural when facing threats that are beyond our control. Everyone reacts differently to these feelings, which can be overwhelming for some. 

It’s important to understand that if you need help in coping with these feelings, there are articles and resources available to  guide you in managing your mental health during this time.

Get resources

What Counselling Services can help with

Drop-in virtual counselling appointment

Many students find that a single counselling session can help them move forward in a positive direction. These 45-minute appointments are goal-directed, focusing on strengths and identifying helpful perspectives and/or strategies.

Wellness Advising online appointment

These 15- to 20-minute appointments focus on assessment and wellness planning that connects you to the level of support that best meets your needs. This could include self-directed resources, workshops, life coaching, group therapy, brief counselling, or medical care. Wellness Advisors are registered clinical counsellors.

Top reasons to visit

  • Sadness
  • Overwhelm
  • Stress
  • Anxiety  
  • Relationship troubles
  • Loss and/or grief
  • Past experience of physical, sexual, or emotional violence
  • Other mental health challenges

Book an appointment

Counselling Services appointments are being offered primarily by phone and video during this time. Please call Counselling Services at 604 822 3811 to schedule an appointment, available from Monday to Friday.

24/7 support

Empower Me 
Receive personal counselling and life coaching in multiple languages through Empower Me by phone, video-counselling, or e-counselling. Empower Me is& 24/7 and free for all UBC students anywhere in North America.

Get started with free, 24/7 single-session counselling by phone or online chat for all UBC students, no matter where you are in the world.

Wellness Together Canada
Receive a free mental health online assessment and connect to e-mental health resources or counselling by phone, text, or video. Available 24/7 for Canadians anywhere in the world.

Crisis Centre BC
If you or someone you know is feeling hopeless or at risk of harm, call or chat online with a crisis responder any time.

Online resources

Tao Self-Help
Manage your well-being with tools on stress, relationship problems, substance use, and more. Register with a UBC email, which you can set up for free.

MindHealth BC
Take an online assessment and find resources to support your mental health.

Indigenous Students

We value and respectfully recognize Indigenous history, culture, traditional values, stories, and healing practices that support wellbeing alongside the use of western therapies.

If you’re an Indigenous student and you would like to self-identify as Indigenous, we can offer you more support options, like visiting with an Indigenous counsellor and/or arranging an appointment at the First Nations House of Learning.

Indigenous self-identification is not used for any purpose other than to support you better.

Call UBC Counselling Services at 604 822 3811 to schedule an appointment.

24/7 resources for Indigenous students

First Nations Health Authority
Get tips, guides, and resources, find out about your health benefits, and more.

First Nations and Inuit Hope for Wellness Help Line
Receive online and phone counselling and crisis support.


Wellness Advisors and all of UBC’s health professionals are committed to keeping your visit and concerns completely private and confidential.

Information about you and your health can only be shared with your permission, or when safety concerns or legal requirements arise.

If you have any questions about confidentiality, please ask during your appointment.

Other counselling services

BC Women’s and Children’s Hospital 

On Wednesday afternoons, counselling is available at BC Children and Women’s Health Centre for UBC students completing programs at the Centre.

To make an appointment, call UBC Counselling Services at 604 822 2811 and let them know that you'd like to make an appointment at BC Children's and Women's Health Centre (4500 Oak Street, Vancouver, BC).

    Counselling practicums & internships

    UBC Counselling Services offers practicum placements to students in graduate counsellor training programs. The practicum is a high-quality, personalized training experience in an open, collegial atmosphere that promotes self-exploration and growth.

    Learn more

    Feedback survey

    Share your thoughts about Counselling Services

    If you've visited or booked an appointment with Counselling Services, please take 5 minutes to tell us about your experience and tell us how we did.

    Give feedback