Ordering a diploma

If you have already graduated and need a replacement or certified copy of your diploma, you can order one online or in person.

Change in service

Due to COVID-19, all physical diploma services have been suspended.

Once regular service resumes, you will receive a mailed copy of your physical diploma to the original mailing destination that you entered for your order.

We are currently only able to provide PDF versions of diplomas for students that need one at a short notice. If you require one, you must order a replacement diploma. Your physical diploma will be sent to you at a later date.

To order a PDF diploma: Log into your Student Services Centre (SSC) and select “Order Replacement Diploma/Certified Copy” under Grades & Records. Email graduation@ubc.ca to request a PDF diploma after you have placed your order.

If you require a Program Completion Letter: Download it from “Grades & Records” in your SSC.

Updated: June 29, 2020 3:10 PM

Ordering a replacement diploma

A replacement diploma is an official reprint of your original UBC diploma. It will look almost exactly like an original diploma, with a notation that says “Replacement Diploma month/year” in small print along the front and bottom.

Standard order

2-4 weeks processing time, plus delivery time

$67.41 (tax included) per diploma, plus courier cost 

Rush order

3-5 business days processing time, plus delivery time

$134.93 (tax included) per diploma, plus courier cost.

Rush orders will not be available during May and November due to graduation, and in December over the holiday break.

Order online

  1. Log into the SSC and select Grades & Records > Order Replacement Diploma/Certified Copy
  2. Select your order preferences
  3. Pay with VISA or MasterCard
  4. See pickup and delivery options below

Order in-person

  1. Order your replacement in person at Enrolment Services Advising Centre in Brock Hall.
  2. Pay by debit card, VISA, or MasterCard.
  3. See pickup and delivery options below.

Never picked up the original diploma?

If you didn't attend your graduation ceremony and never picked up your original diploma, it may still be on file at our office. 

It can be picked up at Enrolment Services in Brock Hall, or you may pay to have it couriered to you. 

Contact graduation@ubc.ca to enable courier payment on your SSC. Please include your full name and/or student number.

Ordering a certified copy of your diploma

You may need to use a copy of your diploma rather than a replacement or the original diploma itself. A certified copy is a photocopy of the original or replacement diploma. The copy is stamped to certifiy that it is a true copy of the original document.

Your original diploma is required to produce a certified copy. If the original is not provided, you will also be charged for a replacement diploma.

Regular orders

3-5 days processing time for orders in person

2-4 weeks processing time if ordered online with a replacement diploma 

$7.17 (tax included) 

Order online

You can order a certified copy online through the SSC, but you’ll be required to order and pay for a replacement diploma as well. See the instructions and processing times for online replacement diploma orders above.

Order in person

Bring your original diploma to Enrolment Services in Brock Hall. For regular orders, you can come back to pick it up (photo ID required) or have the certified copy and original diploma mailed back to you. For same-day orders you’ll get your certified copy and original diploma that day.

Pay by debit card, VISA, or MasterCard

Same-day orders

1-2 hours processing time for orders in person 

$14.55 (tax included) online ordering is not available for same-day orders

Pick up and delivery

Courier

Replacement diplomas or certified copies will be couriered via FedEx as soon as they are processed. 

Destination Cost Estimated delivery time
Within Canada $20.80 1-2 business days
United States $26.00 1-3 business days, depending on destination
International locations $31.20 3-5 business days, depending on destination

Please note: Couriers cannot deliver to PO boxes

Picking up diplomas and certified copies

We’ll notify you when your document is ready for pick up from Enrolment Services Advising Centre in Brock Hall.

  • Bring photo ID with a name matching the name on the diploma for pick up
  • If you’ve requested a name change, please provide proof of the change

If someone is picking up your documents on your behalf

You must order your replacement diploma or certified copy yourself, even if a third party is authorized to pick it up. The person picking up your document must provide the following:

  • A completed Third-Party Pick-up Form  
  • The required identification noted in the pick-up form instructions, for both the third party and the document owner.

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