Diploma Service Advisory
Replacement Diplomas
- Rush service will not be available in May
Ordering a diploma
Ordering a replacement diploma
A replacement diploma is an official re-print of your original UBC diploma. It will look almost exactly like an original diploma, with a notation that says “Replacement Diploma month/year” in small print along the front and bottom.
Standard order
2-4 weeks processing time, plus delivery time
$63.61 (tax included) per diploma, plus courier cost
Rush order
3-5 business days processing time, plus delivery time
$127.27 (tax included) per diploma, plus courier cost.
Rush orders aren’t available during May and November due to graduation
Order online
- Log into the SSC and select Grades & Records > Order Replacement Diploma/Certified Copy
- Select your order preferences
- Pay with VISA or MasterCard
- See pickup and delivery options below
Order in-person
- Order your replacement in person at Enrolment Services Advising Centre in Brock Hall.
- Pay by cheque, money order, debit card, VISA, or MasterCard.
- See pickup and delivery options below.
Order by mail
To order a replacement diploma by mail, please provide the following information:
- Your full name
- Student number, if available
- Name and year of degree to be replaced
- Your mailing address
- Please submit a cheque or money order payable to UBC
- See pickup and delivery options below
Original diploma
If you didn't attend your graduation ceremony and never picked up your original diploma, it's likely still on file at our office.
It can be picked up at Enrolment Services in Brock Hall, or you may pay to have it couriered to you.
Contact graduation@ubc.ca to enable courier payment on your SSC. Please include your full name and/or student number.
Ordering a certified copy of your diploma
You may need to use a copy of your diploma rather than a replacement or the original diploma itself. A certified copy is a photocopy of the original or replacement diploma. The copy is stamped to certifiy that it is a true copy of the original document.
Your original diploma is required to produce a certified copy. If the original is not provided, you will also be charged for a replacement diploma.
Regular orders
3-5 days processing time for orders in person
2-4 weeks processing time if ordered online with a replacement diploma
$6.84 (tax included)
Same-day orders
1-2 hours processing time for orders in person
$13.80 (tax included) online ordering is not available for same-day orders
Order online
You can order a certified copy online through the SSC, but you’ll be required to order and pay for a replacement diploma as well. See the instructions and processing times for online replacement diploma orders above.
Order in person
Bring your original diploma to Enrolment Services in Brock Hall. For regular orders, you can come back to pick it up (photo ID required) or have the certified copy and original diploma mailed back to you. For same-day orders you’ll get your certified copy and original diploma that day.
Pay by cheque, money order, debit card, VISA, or MasterCard
Order by mail
2-4 weeks processing time
To order a certified copy by mail, please include:
- Full name
- Student number, if available
- Mailing address
- Original degree to be copied
- Cheque or money order payable to UBC
For pickup and delivery options, see below.
Pick up and delivery
Courier
Replacement diplomas or certified copies will be couriered via FedEx as soon as they are processed.
| Destination | Cost | Estimated delivery time |
|---|---|---|
| Within Canada | $20.00 | 1-2 business days |
| United States | $25.00 | 1-3 business days, depending on destination |
| International locations | $30.00 | 3-5 business days, depending on destination |
Please note: Couriers cannot deliver to PO boxes
Replacement diplomas or certified copies will be mailed out via Canada Post as soon as they are processed. Please contact Canada Post for estimated delivery times. Delivery times may vary depending on your location, weather, or other mail delays.
- There are no tracking numbers available for regular mail.
- If you need your document quickly, please use courier or in-person pickup to ensure timely delivery.
Picking up diplomas and certified copies
We’ll notify you when your document is ready for pick up from Enrolment Services Advising Centre in Brock Hall.
- Bring photo ID with a name matching the name on the diploma for pick up
- If you’ve requested a name change, please provide proof of the change
If someone is picking up your documents on your behalf
You must order your replacement diploma or certified copy yourself, even if a third party is authorized to pick it up. The person picking up your document must provide the following:
- A completed Third-Party Pick-up Form
- The required identification noted in the pick-up form instructions, for both the third party and the document owner.
Contact us
Graduation department
Telephone: 604 822 9836
Web: Ask Me formBrock hall
1874 East Mall
Vancouver, BC V6T 1Z1
Canada