If you've already graduated and need a replacement or certified copy, you can order one online.
If you require a Program Completion Letter, download it from “Grades & Records” in your Student Service Centre (SSC).
If you've already graduated and need a replacement or certified copy, you can order one online.
If you require a Program Completion Letter, download it from “Grades & Records” in your Student Service Centre (SSC).
A replacement diploma is an official reprint of your original UBC diploma. It will look almost exactly like an original diploma, with a notation that says “Replacement Diploma month/year” in small print along the front and bottom.
Rush orders will not be available during May and November due to graduation, and in December over the holiday break.
Your diploma may still be on file at the Graduation office if one of the following applies to you:
You may pick up your diploma at Enrolment Services in Brock Hall, or you may pay to have it couriered to you.
If you'd like it couriered, contact graduation@ubc.ca to enable courier payment on your Student Service Centre (SSC). Please include your full name and student number in the email.
You may need to use a copy of your diploma rather than a replacement or the original diploma itself. A certified copy is a photocopy of the original or replacement diploma. The copy is stamped to certify that it is a true copy of the original document.
Your original diploma is required to produce a certified copy. If the original is not provided, you will also be charged for a replacement diploma.
You can order a certified copy online through your Student Service Centre (SSC), but you’ll be required to order and pay for a replacement diploma as well. Refer to the instructions and processing times above for online replacement diploma orders.
Bring your original diploma to Enrolment Services in Brock Hall. For regular orders, you can return and pick up your order once it is ready, or have the certified copy and original diploma mailed back to you. You must present photo ID when picking up your order and pay by debit card, VISA, or MasterCard.
For same-day orders, you'll get your certified copy and original diploma returned immediately.
Online ordering is not available for same-day orders.
Replacement diplomas or certified copies will be couriered via FedEx as soon as they are processed. Couriers cannot deliver to PO boxes. You will receive a tracking number once your document has been sent.
Destination | Cost | Estimated delivery time |
---|---|---|
Within Canada | $21.60 | 1 to 2 business days |
United States | $27.00 | 1 to 3 business days, depending on destination |
International locations | $32.40 | 3 to 5 business days, depending on destination |
We’ll notify you when your document is ready for pick up from the Enrolment Services Advising Centre in Brock Hall.
You must order your replacement diploma or certified copy yourself, even if you authorize a third party to pick it up. The person picking up your document must provide the following:
For more information about ordering a diploma: