Direct deposit

About direct deposit

A direct deposit allows funds to be delivered directly into your bank account. This is currently the only way to receive your money from a UBC bursary, award, or scholarship. Direct deposit is convenient, safe, and fast.

When to set up direct deposit

You may be required to set up direct deposit if:

  • You have a tuition credit on file and are requesting a refund.
  • You’re expecting a bursary, award, or scholarship and may have a credit on file.
  • You're expecting funding from your US Loans.

Your direct deposit information will expire on the Student Service Centre (SSC) after 5 years. At that time, you will need to re-enter your banking information. It is important to double check that your direct deposit has not expired before you request a refund.

Before you set up direct deposit

You will need a chequing account at a Canadian financial institution or bank.

Please confirm your banking information and mailing address in your Student Service Centre (SSC). This will prevent errors and avoid delays in processing your funds.

How to set up direct deposit

Find your banking details

Example cheque used to show where to find the transit, institution, and account number.

You can find your banking information at the bottom of your personal cheque.

If you don’t have a cheque, contact your financial institution for details. Some financial institutions allow you to view a digital cheque through online banking.

Add your direct deposit information

  1. Log into your Student Service Centre (SSC) and select “Banking Details - Direct Deposit” under Finances.
  2. Add the following banking information:
    • Your financial institution’s name
    • The institution and transit numbers
    • The account holder’s name and bank account number 
  3. Double-check your information to make sure it's correct.
  4. Once you have added this information, you can edit or change it anytime.

If you're on financial hold

If your Student Service Centre (SSC) account is on hold, it might mean that you haven't fully paid your tuition or fees and you have an outstanding balance in your financial account.

If you receive a bursary or award, the funds will automatically be paid toward your outstanding tuition fees. Once the outstanding tuition fees have been paid in full, any remaining credit can be requested as a refund.

You can still update your banking information while your account is on hold.

If you have questions

If you're an undergraduate student, please contact your Enrolment Services Advisor directly. To find your advisor’s contact information, log into your Student Service Centre (SSC) and select “UBC Contacts” under Personal Info.

Graduate, postgraduate, and all other students can contact an Enrolment Services Advisor by calling 604 822 9836 or submitting a question through the online form.