SSC login help

Get help logging into your Student Service Centre account

What is the SSC?

The Student Service Centre (SSC) is the main interface for UBC applicants and students to access the following:

  • admissions
  • student records
  • registration
  • grades
  • awards
  • tuition assessment
  • scheduling
  • transcripts
  • and more...

How do I access the SSC?

To login to the SSC go to the SSC login page and enter your CWL login and password.

To get access to the SSC, you will need to set up a Campus-wide Login (CWL). As a student you will need to provide your student number to create an account.  

How do I change my CWL password?

To reset your CWL login go to the SSC login page and select Password Change from the Personal Info menu. If you need more help with your CWL account, contact UBC IT.

I forgot my student number or CWL login

If you have forgotten your student number or CWL login you can request the information with the following methods:

  1. Visit Enrolment Services in person at the following locations
    1. Enrolment Services Advising Centre
    2. Enrolment Services at Irving K Barber
  2. Phone 604.822.9836 or Toll free (Canada and US) 1.877.272.1422

Be prepared to provide a brief description of the problem and your:

  • Full name
  • Date of birth
  • Student number (if possible)
  • Address
  • Phone number
  • Degree program and year level

Hint: your student number should be eight digits in length and your password is originally set to your birthdate (YYMMDD).

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