ESP advising a student at Irving K Barber

Enrolment Services Professionals (ESP)

ESPs and other Enrolment Services staff support students in person and by phone, email, and online.

About Enrolment Services

Check below to see a forecast of the wait time at Enrolment Services (updated in real time). 

Enrolment Services Professionals

All undergraduate students in a degree program have a dedicated ESP to help with things like paying tuition and making a budget to requesting a transcript and changing programs. If you don't have an assigned ESP, they're still available to help.

Personalized support

From the start of your degree, until the day you graduate, ESPs are your first point of contact for help with anything from paying tuition or making a budget to requesting a transcript or changing your program. They can also guide you through UBC regulations and processes to make sure you get the support you need, when you need it.

Financial planning and support

As a student, your finances can be stretched, sometimes at the worst possible times. If you're struggling to make ends meet, contact your ESP and schedule an appointment to look at your situation and goals and build a financial plan.

Don't have an ESP?

Events & workshops

Contact us

Enrolment Services

How to contact your ESP

Find your ESP's contact information on the Student Service Centre (SSC) under Personal Info > UBC Contacts.

Enrolment Services

Enrolment Services Professional

Enrolment Services Advising Centre
Brock Hall
1874 East Mall
Vancouver, BC V6T1Z1
Canada

Hours

Mon9:30 am - 4:00 pm
Tue10:00 am - 4:00 pm
Wed9:30 am - 4:00 pm
Thu9:30 am - 4:00 pm
Fri9:30 am - 4:00 pm
SatClosed
SunClosed
Enrolment Services at IKB
Irving K Barber
Room 260
Vancouver, BC V6T1Z1
Canada

Hours

Mon9:30 am - 4:00 pm
Tue10:00 am - 4:00 pm
Wed9:30 am - 4:00 pm
Thu9:30 am - 4:00 pm
Fri9:30 am - 4:00 pm
SatClosed
SunClosed

Other student service contacts