Need help now?
If you have immediate safety concerns for yourself or others, you can call 911.
If you have immediate safety concerns for yourself or others, you can call 911.
Counselling Services reserves a limited number of appointments to assist students dealing with a personal crisis that requires urgent attention. Please let a Counselling Services receptionist know if you need urgent support, using the questions below as a guide:
If you need help outside of Counselling Services hours, please contact the following community resources.
Vancouver Crisis Line | 1 800 SUICIDE (784 2433)
Vancouver General Hospital | 604 875 4995
Campus Security | 604 822 2222
Crisis Centre BC | crisiscentre.bc.ca
Victim Link | 1 800 563 0808 (services in 110 languages)
If it's your first time seeking mental health support on campus, or if it's been four or more months since your last appointment, come see us in person at our Brock Hall location during drop-in hours.
When you arrive, we'll ask you to complete a 15-minute online assessment, which is shared with a wellness advisor. This information prepares both you and the wellness advisor for the next step: your initial consultation.
Please keep in mind that the wait for your initial consultation appointment varies depending on the demand on any given day. If there are no appointments available when you come in, we will schedule a phone consultation for you later that day or week at a time that's convenient for you.
Meeting with a wellness advisor for an initial consultation
During your 15-to-20-minute consultation, a wellness advisor will work with you to identify your concerns and determine the level of care that best matches your needs. This may include on and off-campus resources such as self-directed programs and tools, workshops, group programs, individual therapy, physician and/or psychiatric care.
Your wellness plan outlines resources to help you address your mental health concerns and achieve your goals. A number of factors can determine which resources are the best fit for you, including the nature of your concerns, evidence on best practices, and your time, energy, and readiness for change. A wellness advisor will work with you to customize your wellness plan from the full spectrum of mental health resources at UBC:
Each care level varies in intensity and the time, energy, and commitment required to engage in it. The level of intensity, however, does not equate to effectiveness. Low intensity levels of care have been found to be as effective as higher levels for many students' concerns. The resources in each care level below have been carefully screened and selected by wellness professionals to help you address your mental health concerns to the best of your ability.
When you take steps to help yourself, you empower yourself with confidence and skills to achieve what's important to you. Visit a mental health professional at Counselling Services to get connected to online programs and tools to help you reach your wellness goals.
Wellness peers are trained student volunteers at the UBC Wellness Centre. They're passionate about answering your health questions and helping you achieve balance. As students, they often understand what you're going through and can help connect you with the tips and information you're looking for. You can talk to a wellness peer at the Wellness Centre (no appointment necessary), or attend any of several wellness workshops.
Attending group programs can help you feel supported and put problems into perspective. All programs are evidence-based to help you develop effective strategies for managing your concerns in a supportive environment.
Referral for group counselling can be made from an initial consultation or by your counsellor if you are already receiving individual counselling.
Speaking with a counsellor can help you better understand any mental health concerns you face. A counsellor can also help you identify ways to manage or overcome these concerns so you can live well and accomplish the things that are important to you.
Family doctors at Student Health Services can connect you with specialized care options or specialist referrals to help you take care of your mental and physical health.
Psychiatrists provide a thorough assessment of your mental health, a customized treatment plan to help address serious mental health concerns, and evaluation.
Referral for psychiatric can be made from a doctor in Student Health Service.
Take a mental health assessment, find information, and post public or private messages. You can also track your mood, sleep, exercise, and other measures over time.
A website designed to help young adults in British Columbia check how they’re feeling and quickly connect to mental health resources and support. Support includes education, self-care tools, website links, and assistance in connecting to local professional resources.
The AnxietyBC site contains a wealth of information to help people learn about and practice effective strategies to manage anxiety on their own, at their own pace. All content is grounded in scientific research and developed by professionals who specialize in helping people with anxiety.
Provides confidential, non-judgmental, free emotional support, to anyone experiencing feelings of distress or despair.
Counselling Services is committed to providing respectful and supportive services for all students.
Finding the right person to speak with is important. Please let us know if you have a request regarding the specific wellness professional you'd like to see, including gender or cultural background, or if you've already been speaking with a wellness professional and would like to speak with someone else.
We value the respectful recognition of Aboriginal history, culture, traditional values, stories, and healing practices that support counselling alongside the use of western therapeutic approaches. Aboriginal students can access initial consultation appointments at either our Brock Hall Counselling Services site or the First Nations Longhouse.
Aboriginal self-identification and Counselling Services
Please note that Aboriginal self-identification is helpful for our UBC counselling services staff to be made aware of as we can then ensure we offer Aboriginal UBC students every option available for service, which includes potentially visiting with an Aboriginal counsellor and/or arranging an appointment at our location at the First Nations House of Learning. There are a number of ways to self-identify, including:
If you have any questions about Aboriginal self-identification and counselling services we encourage you to speak to a wellness advisor or counsellor at one of our centres. Aboriginal self-identification is not used for any purpose other than to allow us to better serve Aboriginal students at UBC, and we look forward to meeting with you.
All of our counsellors are experienced in providing sexual assault counselling and are available to support students. If you need an emergency appointment regarding a sexual assault, please let the counselling team know when you contact them.
Counselling is available at the Oak Street campus for UBC undergraduate and graduate students completing programs at Children's and Women's Health Centre of BC.
Information about you, the concerns you share, and the services you access is kept confidential, except in situations where:
If hospitalization is required to treat your mental health concerns, a UBC Manager of Student Support Services may be available to provide additional support. With your consent, they can help you liaise with your academic program at UBC and help you connect with resources after you’re discharged.
UBC wellness professionals strive to work closely together to provide you with the most effective services to help you meet your unique needs. When you meet with a Wellness Professional for the first time, you will complete a Consent to Share Information form in which you have the option of consenting to information sharing among UBC wellness professionals in Counselling Services, Student Health Service, Access and Diversity and Student Support Services so you have an integrated system of support.
UBC Counselling offers opportunities for master's level practicum placements, pre-doctoral internships, and post-doctoral internships.
If you're already seeing a counsellor and need to schedule a follow-up appointment, call 604 822 3811 during our Brock Hall operating hours, listed below.
Telephone: 604 822 3811
If you're a current Counselling Services client, please take a 5-minute, confidential survey to tell us about your experience. We value your feedback.