Tutorial: How to apply for an initial study permit

Step-by-step instructions, required documents, and other important information about applying for your study permit.

7. If you need help

International Student Advisors are available to help in person, by phone, or via email.

Whichever option you choose, make the most of your time with an advisor by completing a few key steps in advance.

In person

Drop-in advising is available between 1:00 to 4:00 pm Mondays to Fridays at International Student Advising in the UBC Life Building. No appointment is necessary.

Before dropping by, please do the following:

  1. Review the About initial study permits page.
  2. Review all 6 steps of the tutorial and note where you got stuck.
  3. Gather your supporting documents and bring them with you.

By phone

Phone International Student Development at 604-822-5021 with your inquiry and we will set up a phone advising appointment as appropriate. 

Once you have a scheduled appointment to speak with an Advisor, complete the following steps before your call:

  1. Review the About initial study permits page.
  2. Review all 6 steps of the tutorial and note where you got stuck.
  3. Email isa@students.ubc.ca and include the following:
    1. Your student number in the email subject line
    2. Your name
    3. Your citizenship(s)
    4. All permit and visa expiration dates (if applicable)
    5. If you are currently in Canada (YES or NO)
    6. Which step in the tutorial you are stuck on
    7. Copies of applicable documents, such as a rejection letter, that relates to your specific question(s)

Via email

Before sending an email, check that you have:

  1. Reviewed the About initial study permits page
  2. Reviewed all 6 steps of the tutorial.

If you still have questions, send an email to isa@students.ubc.ca and include the following:

  • Your student number in the email subject line
  • Your name
  • Your citizenship(s)
  • All permit and visa expiration dates (if applicable)
  • If you are currently in Canada (YES or NO)
  • Which step in the tutorial you are stuck on
  • Copies of applicable documents, such as a rejection letter, that relates to your specific question(s)