Most 2020 Winter Term 2 courses are primarily online—read UBC’s announcement.

Room assignments for in-person courses are subject to change.

ESA on a call
September 11, 2020
3 mins read

UBC resources to know as a new student

There’s a trove of services, resources, and programs at UBC you may not even know about! 

There’s so much going on at UBC that it can be hard to keep track of everything you hear about, especially while you figure out your classes and get adjusted to online learning this year. This guide is a great place to start if you’re looking for resources on degree planning, getting involved, health and wellness, and more to help you have a safe, healthy, and rewarding year.

Resources to help you get organized

Enrolment Services

Did you know that every undergrad has a specific Enrolment Services (ES) Advisor? ES Advisors can answer questions about transcripts, enrolment letters, registration troubleshooting, tuition, financial support options, and more. Find out how to contact yours in the Student Service Centre under Personal Info > UBC Contacts.

International Student Advising

The folks at International Student Advising are experts on immigration, visas, health insurance, work permits, and adjusting to life in Canada in general. You can drop in to Zoom advising sessions or email International Student Advising staff with your questions.

Additionally, take a look at the International Student Guide for info on travelling to Canada and resources on immigration, health insurance, work permits, and more! 

Academic advising

When the nuts and bolts of your degree start to feel like they’re coming loose, or if you just want to make sure you’re on track, contact your faculty’s academic advising office. They can help with degree planning, program requirements, and other issues related to your courses to ensure things are running smoothly at the pace you want. Contact them by email or phone, or attend virtual drop-in hours if they’re available!

Chapman Learning Commons

Want to level up your studying and writing skills? Get in touch with the Chapman Learning Commons for study tips, advice on citations, and appointments for tutoring or writing help. Drop in via video or chat during their open hours to find out more. 

Resources to help you connect to your community

Centre for Community Engaged Learning (CCEL)

This year, you can get involved in the community without even leaving your house! Talk to CCEL staff to connect with organizations in your areas of interest, find courses with a community outreach component, and learn how to best engage with members of our local and global community.

First Nations House of Learning

The First Nations House of Learning (FNHL), located in the First Nations Longhouse, provides various services to Indigenous students, including organizing student events and initiatives across UBC, and hosting Indigenous Student Collegium. Follow their Facebook, Twitter or Instagram accounts for more information on what’s offered this year. 

UBC is also home to X̱wi7x̱wa Library, the only university library in Canada dedicated to Indigenous content—check out its website for information on collections and resources.  

Resources to help you get support 

Centre for Accessibility

Accessibility Advisors can help if you have a disability or ongoing medical condition (including physical and neurological disabilities, chronic health issues, and mental health conditions) that you think will impact your academics.

Advisors can answer your accessibility questions and help with academic accommodations for an exam, a term, or longer. Some potential accommodations can include hiring a student note-taker, assistive technology, and academic concessions such as exam deferrals. Appointments are currently being held online or over the phone.

Wellness Centre

The Wellness Centre is a great place to get help on managing your physical and mental health. Enroll in their Canvas course to access strategies and resources on topics such as stress, time management, relationships, study tips, and navigating university life. 

Counselling Services

The Wellness Advisors at Counselling Services can help if you’ve been feeling sad or anxious to the point where you’re overwhelmed, or if you’re facing ongoing mental health challenges that interfere with your daily life. 

Appointments are being conducted over the phone and video chat this year. Counselling Services also has resources like workshops, life coaching, therapy, and group programs to address your needs.

Sexual Violence Prevention & Response Office (SVPRO)

SVPRO is a confidential place for those who have experienced, or been impacted by, any form of sexual or gender-based violence, harassment, or harm, regardless of where or when it took place. Support is available for those who identify as survivors, those who aren’t sure about their experiences, and those who are supporting individuals who have been harmed. 

All SVPRO programming and services are currently available online and by phone, though requests for in-person services may be accommodated. SVPRO also offers workshops, training, and volunteer opportunities to encourage students to take action against sexual and gender-based violence. Contact SVPRO to learn more.

These are just some of the many resources you can access as a UBC student. For information on tech and other online resources, head to this blog post. Additionally, check out the Student Services support page for info on managing your money, health, and more! 

It’s not always easy to ask for help, but these services are here for you—so take advantage of them when you need to. No matter where you may be in the world, you’re a part of the UBC community!